Mindfully going omni-channel: An economic decision model for evaluating omni-channel strategies. - Sabiölla Hosseini; Marieluise Merz; Maximilian Röglinger; Annette Wenninger (Decis. Support Syst., 2018)

How to Develop a GDPR-Compliant Blockchain Solution for Cross-Organizational Workflow Management: Evidence from the German Asylum Procedure. - Florian Guggenmos; Jannik Lockl; Alexander Rieger; Annette Wenninger; Gilbert Fridgen (HICSS, 2020)

Pushing the Frontiers of Service Research - A Taxonomy of Proactive Services. - Daniel Rau; Luise-Henriette Perlitt; Annette Wenninger; Maximilian Roeglinger (ICIS, 2020)

Improving customer satisfaction in proactive service design. - Annette Wenninger; Daniel Rau; Maximilian Röglinger (Electron. Mark., 2022)

Initiierung von Smart Service Innovationen im produzierenden Gewerbe. - Christoph Buck 001; Felicitas Kuch; Anna Lindenthal; Tobias Merktle; Anna Maria Oberländer; Christoph Tippel; Annette Wenninger (HMD Prax. Wirtsch., 2022)

Anywhere, Anytime, Autonomous - Meeting Customer Needs in the Digital Age through Omni-Channel and Proactive Service Management - Annette Wenninger (2022)

The SmartSI Compass: A method for generating smart service innovation ideas. - Felicitas Kuch; Anna-Katharina Lindenthal; Anna Maria Oberländer; Annette Cortenraad-Wenninger; Christoph Buck 001 (Inf. Manag., 2024)