Reengineering a business process with an innovative workflow management system: a case study. - Alessandra Agostini; Giorgio De Michelis; Maria Antonietta Grasso; Stefano Patriarca (COOCS, 1993)

Routines and Conversations. - Giorgio De Michelis; Maria Antonietta Grasso (Struct. Program., 1993)

Situating Conversations Within the Language/Action Perspective: The Milan Conversation Model. - Giorgio De Michelis; Maria Antonietta Grasso (CSCW, 1994)

Contexts, Work Processes, and Workspaces. - Alessandra Agostini; Giorgio De Michelis; Maria Antonietta Grasso; Wolfgang Prinz; Anja Syri (Comput. Support. Cooperative Work., 1996)

Rethinking CSCW systems: The architecture of Milano. - Alessandra Agostini; Giorgio De Michelis; Maria Antonietta Grasso (ECSCW, 1997)

Distributed Coordination and Workflow on the World Wide Web. - Antonietta Grasso; Jean-Luc Meunier; Daniele Pagani; Remo Pareschi (Comput. Support. Cooperative Work., 1997)

Collaborative Information Gathering. - Maria Antonietta Grasso; Uwe M. Borghoff; Natalie S. Glance; Jutta Willamowski (EUROMEDIA, 1998)

Augmenting recommender systems by embedding interfaces into practices. - Antonietta Grasso; Michael Koch 001; Alessandro Rancati (GROUP, 1999)

Supporting collaborative information activities in networked communities. - Natalie S. Glance; Antonietta Grasso; Uwe M. Borghoff; Dave Snowdon; Jutta Willamowski (HCI (2), 1999)

Paper user-interfaces for local community support. - Michael Koch 001; Alessandro Rancati; Antonietta Grasso; Dave Snowdon (HCI (2), 1999)

A bench for all moods. - Antonietta Grasso; Alain Karsenty; Dave Snowdon (CHI Extended Abstracts, 2000)

Augmenting paper to enhance community information sharing. - Antonietta Grasso; Alain Karsenty; Marco Susani (Designing Augmented Reality Environments, 2000)

Extending the Services and the Accessibility of Community Networks. - Antonietta Grasso; Dave Snowdon; Michael Koch 001 (Digital Cities, 2000)

Augmenting Recommender Systems by Embedding Interfaces into Practices. - Antonietta Grasso; Jean-Luc Meunier; Christopher Thompson (HICSS, 2000)

Diffusing information in organizational settings: learning from experience. - Dave Snowdon; Antonietta Grasso (CHI, 2002)

Who can claim complete abstinence from peeking at print jobs? - Antonietta Grasso; Jean-Luc Meunier (CSCW, 2002)

Design and deployment of community systems: reflections on the Campiello experience. - Alessandra Agostini; Giorgio De Michelis; Monica Divitini; Maria Antonietta Grasso; Dave Snowdon (Interact. Comput., 2002)

Representations Can Be Good Enough. - Jacki O'Neill; Stefania Castellani; Antonietta Grasso; Frédéric Roulland; Peter Tolmie (ECSCW, 2005)

Using Real-Life Troubleshooting Interactions to Inform Self-assistance Design. - Jacki O'Neill; Antonietta Grasso; Stefania Castellani; Peter Tolmie (INTERACT, 2005)

Total Cost of Ownership: Issues around Reducing Cost of Support in a Manufacturing Organization Case. - Stefania Castellani; Antonietta Grasso; Jacki O'Neill; Peter Tolmie (CEC Workshops, 2005)

The practical indispensability of articulation work to immediate and remote help-giving. - Andy Crabtree; Jacki O'Neill; Peter Tolmie; Stefania Castellani; Tommaso Colombino; Antonietta Grasso (CSCW, 2006)

Query Reformulation and Refinement Using NLP-Based Sentence Clustering. - Frédéric Roulland; Aaron N. Kaplan; Stefania Castellani; Claude Roux; Antonietta Grasso; Karin Pettersson; Jacki O'Neill (ECIR, 2007)

Aesthetics, digital technology and collaboration. - Tommaso Colombino; Antonietta Grasso; David B. Martin 001; Jacki O'Neill; John Bowers 001 (BCS HCI (2), 2008)

Creation and Maintenance of Query Expansion Rules. - Stefania Castellani; Aaron N. Kaplan; Frédéric Roulland; Jutta Willamowski; Antonietta Grasso (ICEIS, 2009)

Query Suggestion for On-Device Troubleshooting. - Frédéric Roulland; Stefania Castellani; Ye Deng 004; Antonietta Grasso; Jacki O'Neill (INTERACT (2), 2009)

Designing Technology as an Embedded Resource for Troubleshooting. - Stefania Castellani; Antonietta Grasso; Jacki O'Neill; Frédéric Roulland (Comput. Support. Cooperative Work., 2009)

A Reformulation of the Semantic Gap Problem in Content-Based Image Retrieval Scenarios. - Tommaso Colombino; Dave Martin; Antonietta Grasso; Luca Marchesotti (COOP, 2010)

Clorg: collective intelligence in organizations. - Gregorio Convertino; Antonietta Grasso; Giorgio De Michelis; David R. Millen; Ed H. Chi (GROUP, 2010)

The Personal Assessment Tool: A System Providing Environmental Feedback to Users of Shared Printers for Providing Environmental Feedback. - Antonietta Grasso; Jutta Willamowski; Victor Ciriza; Yves Hoppenot (ICMLA, 2010)

When a little knowledge isn't a dangerous thing. - Jacki O'Neill; David B. Martin 001; Tommaso Colombino; Antonietta Grasso (CHI, 2011)

A Knowledge-based System to Support Legal Case Construction. - Stefania Castellani; Nikolaos Lagos; Nicolas Hairon; Antonietta Grasso; David B. Martin 001; Frédérique Segond (KEOD, 2011)

A System to Support Legal Case Building and Reasoning. - Stefania Castellani; Nikolaos Lagos; Nicolas Hairon; Antonietta Grasso; David B. Martin 001; Frédérique Segond (IC3K, 2011)

Agentville: Supporting Situational Awareness and Motivation in Call Centres. - Tommaso Colombino; Stefania Castellani; Antonietta Grasso; Jutta Willamowski (COOP, 2012)

Collective Intelligence in Organizations: Tools and Studies - Introduction. - Antonietta Grasso; Gregorio Convertino (Comput. Support. Cooperative Work., 2012)

Form digitization in BPO: from outsourcing to crowdsourcing? - Jacki O'Neill; Shourya Roy; Antonietta Grasso; David B. Martin 001 (CHI, 2013)

Promoting sustainable print behavior. - Jutta Willamowski; Yves Hoppenot; Antonietta Grasso (CHI Extended Abstracts, 2013)

Supporting Sustainable Mobility with the Help of Work Organizations: Preliminary Requirements and Future Work. - Stefania Castellani; Antonietta Grasso; Jutta Willamowski; David B. Martin 001; Rinku Gajera; Preeti Mudliar (IHCI, 2014)

Sustainable Commuting @Work. - Stefania Castellani; Antonietta Grasso; Jutta Willamowski; David B. Martin 001 (EAI Endorsed Trans. Ambient Syst., 2014)

"The Device Is Not Well Designed for Me" on the Use of Activity Trackers in the Workplace? - Cécile Boulard Masson; David B. Martin 001; Tommaso Colombino; Antonietta Grasso (COOP, 2016)

From Eco-feedback to an Organizational Probe, Highlighting Paper Affordances in Administrative Work. - Matthieu Mazzega; Jutta Willamowski; Yves Hoppenot; Antonietta Grasso (COOP, 2016)

Understanding commuting to accompany work organisations' and employees' behaviour change. - Stefania Castellani; Tommaso Colombino; Antonietta Grasso; Matthieu Mazzega (ISC2, 2016)

Simulation Sessions as Engines of Improved Hospital Care Quality. - Cécile Boulard; Cecile Falzon; David Rozier; Antonietta Grasso (InfraHealth, 2017)

Ageing Clouds: Novel yet Natural Support for Urban Exploration. - Sruthi Viswanathan; Cécile Boulard; Maria Antonietta Grasso (Conference on Designing Interactive Systems (Companion Volume), 2019)

"I Don't Understand..." Issues in Self-Quantifying Commuting. - Cécile Boulard; Stefania Castellani; Tommaso Colombino; Antonietta Grasso (ECCE, 2019)

Assessing the Intent and Effectiveness of Carbon Footprint Calculators. - Cécile Boulard; Stefania Castellani; Tommaso Colombino; Antonietta Grasso (ECSCW Exploratory Papers, Demos and Posters, 2019)

Designing Ambient Wanderer: Mobile Recommendations for Urban Exploration. - Sruthi Viswanathan; Behrooz Omidvar-Tehrani; Adrien Bruyat; Frédéric Roulland; Maria Antonietta Grasso (Conference on Designing Interactive Systems, 2020)

Hybrid Wizard of Oz: Concept Testing a Recommender System. - Sruthi Viswanathan; Behrooz Omidvar-Tehrani; Adrien Bruyat; Frédéric Roulland; Maria Antonietta Grasso (CHI Extended Abstracts, 2020)

What is Natural?: Challenges and Opportunities for Conversational Recommender Systems. - Sruthi Viswanathan; Fabien Guillot; Maria Antonietta Grasso (CIU, 2020)

Restaurant Menu Understanding: Illustrating the Need for Culturally Augmented Translation. - Danilo Gallo; Jutta Willamowski; Yada Wisatekaew; Adrien Bruyat; Maria Antonietta Grasso (MobileHCI (Extended Abstracts), 2020)

Deeper into the Wild: Technology Co-creation Across Corporate Boundaries. - Tommaso Colombino; Jutta Willamowski; Antonietta Grasso; Benjamin V. Hanrahan (Into the Wild: Beyond the Design Research Lab, 2020)

Addressing Hiccups in Conversations with Recommender Systems. - Sruthi Viswanathan; Fabien Guillot; Minsuk Chang; Maria Antonietta Grasso; Jean-Michel Renders (Conference on Designing Interactive Systems, 2022)

Situational Recommender: Are You On the Spot, Refining Plans, or Just Bored? - Sruthi Viswanathan; Cécile Boulard; Adrien Bruyat; Maria Antonietta Grasso (CHI, 2022)

A Decision Support Design Framework for Selecting a Robotic Interface. - Shreepriya Gonzalez Jimenez; Danilo Gallo; Ricardo Sosa; Eduardo Benítez Sandoval; Tommaso Colombino; Maria Antonietta Grasso (HAI, 2022)

Exploring Machine-like Behaviors for Socially Acceptable Robot Navigation in Elevators. - Danilo Gallo; Shreepriya Gonzalez Jimenez; Maria Antonietta Grasso; Cécile Boulard; Tommaso Colombino (HRI, 2022)

Investigating Limits and Effectiveness of Privacy Conversations: the Case of Service Robots in an Office Environment. - Maria Antonietta Grasso; Jutta Katharina Willamowski; Jisun Park 005 (CHI Extended Abstracts, 2024)

Investigating Privacy in the Context of Office Delivery Robots. - Maria Antonietta Grasso; Jutta Willamowski; Jisun Park 005; Sure Bak (RO-MAN, 2024)