An Ontology-based Inquiry Framework. - Antonio Candiello; Andrea Albarelli; Agostino Cortesi (SWAP, 2008)

Three-layered QoS for eGovernment web services. - Antonio Candiello; Andrea Albarelli; Agostino Cortesi (DG.O, 2010)

KPIs from Web Agents for Policies' Impact Analysis and Products' Brand Assessment. - Antonio Candiello; Agostino Cortesi (CISIM, 2011)

KPI-Supported PDCA Model for Innovation Policy Management in Local Government. - Antonio Candiello; Agostino Cortesi (EGOV, 2011)