Chatbots' effectiveness in service recovery. - Arpita Agnihotri; Saurabh Bhattacharya (Int. J. Inf. Manag., 2024)

Managerial values and sustainable oriented innovation: Examining the role of knowledge exploration versus exploitation practices. - Arpita Agnihotri; Saurabh Bhattacharya; Demetris Vrontis; Filippo Monge (J. Knowl. Manag., 2024)

CEO competitive aggressiveness and relative R&D investment. - Arpita Agnihotri; Saurabh Bhattacharya (Technol. Anal. Strateg. Manag., 2024)

Family firms and innovation: a revisit to SEW perspective. - Arpita Agnihotri; Saurabh Bhattacharya (Technol. Anal. Strateg. Manag., 2024)