Improving Quality and Operational Performance of Service Organizations: An Empirical Analysis Using Repeated Cross-Sectional Data of U.S. Firms. - Mahour Mellat Parast; Arsalan Safari (IEEE Trans. Engineering Management, 2024)

A Comparative Assessment of Quality Management Practices in Manufacturing Firms and Service Firms: A Repeated Cross-Sectional Analysis. - Mahour Mellat Parast; Arsalan Safari; Ismail Gölgeci (IEEE Trans. Engineering Management, 2024)