Towards an UX/CX research-framework for HRI along the Customer Journey - a methodological note. - Artur Lisetschko; Medina Ferizovic; Matheea Beder; Simone Roth; Sebastian van Ledden; Aysegül Dogangün (MuC (Workshopband), 2023)

A Systematic Literature Review on the Use of Social Robots in Elderly Care. - Julia Hermann; Selcan Oktay; Artur Lisetschko; Aysegül Dogangün (OZCHI, 2023)

Interdisciplinary Requirements Engineering for Deploying Social Robots in Public Library's. - Artur Lisetschko; Nadine Jansen; Aysegül Dogangün; Aiden Danny Mäder (HRI (Companion), 2024)

User-Centric Design of Social Robots in City Libraries: Exploration of the Interplay of Social Roles and User Expectations. - Sebastian van Ledden; Artur Lisetschko; Nadine Jansen; Dagmar Jendrusch; Julia Hermann; Aysegül Dogangün (NordiCHI, 2024)