The Marginal Utility of Medical Resources in Clinics with Deterministic Patient Arrivals: A Simulation Study. - Kuntal Bhattacharyya; Pratim Datta 001; Murali Shanker; Arup Maitra (AMCIS, 2009)

Resource dynamics on service effectiveness: Evidence from the small business service industry in the United States. - Kuntal Bhattacharyya; Pratim Datta 001; Arup Maitra (J. Serv. Sci. Res., 2013)