Agent-Oriented Context Collection and Customised Service Delivery. - Arvind Bhusate; Petar Goulev; Lloyd Daniel Kamara; Jeremy V. Pitt; Tobias Regner (CIMCA/IAWTIC, 2005)

Enhancing Quality of Experience in Public Collections. - Jeremy Pitt; Arvind Bhusate (Combining Experimentation and Theory, 2012)