Are Pre-Processing and Prioritization Preferable in Service Systems?. - Gregory Dobson; Arvind Sainathan (HICSS, 2010)

On the impact of analyzing customer information and prioritizing in a service system. - Gregory Dobson; Arvind Sainathan (Decis. Support Syst., 2011)

A Queueing Model to Evaluate the Impact of Patient "Batching" on Throughput and Flow Time in a Medical Teaching Facility. - Gregory Dobson; Hsiao-Hui Lee; Arvind Sainathan; Vera Tilson (Manuf. Serv. Oper. Manag., 2012)

Customer Differentiation with Shipping as an Ancillary Service? Free Service, Prioritization, and Strategic Delay. - Arvind Sainathan (Decis. Sci., 2018)

Vendor managed inventory contracts - coordinating the supply chain while looking from the vendor's perspective. - Arvind Sainathan; Harry Groenevelt (Eur. J. Oper. Res., 2019)

Technical Note - Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers Under Low Utilization. - Arvind Sainathan (Oper. Res., 2020)

The Promise of mHealth for Chronic Disease Management Under Different Payment Systems. - Balaraman Rajan; Arvind Sainathan; Saligrama R. Agnihothri; Leon Cui (Manuf. Serv. Oper. Manag., 2022)

Equilibrium queueing analysis in a ride-hailing service with sharing option. - Jianfu Wang; Geoffrey A. Chua; Arvind Sainathan; Akshay Vijayendiran (J. Oper. Res. Soc., 2023)