Multivariate hybrid pathways for creating exceptional customer experiences. - Ashish Thomas (Bus. Process. Manag. J., 2017)

Developing an integrated quality network for lean operations systems. - Ashish Thomas (Bus. Process. Manag. J., 2018)

Convergence and digital fusion lead to competitive differentiation. - Ashish Thomas (Bus. Process. Manag. J., 2020)

Salient Complexities of Engaging External Consultants in Information Systems Projects. - Maxwell Chipulu; Udechukwu Ojiako; Ashish Thomas (IEEE Trans. Engineering Management, 2024)