Factors Impacting Successful BPMS Adoption and Use: A South African Financial Services Case Study. - Ashley Koopman; Lisa F. Seymour (BPMDS/EMMSAD@CAiSE, 2020)

Analysing factors impacting BPMS performance: a case of a challenged technology adoption. - Lisa F. Seymour; Ashley Koopman (Softw. Syst. Model., 2022)