An Exact and Efficient Algorithm for the Constrained Dynamic Operator Staffing Problem for Call Centers. - Atul Bhandari; Alan Scheller-Wolf; Mor Harchol-Balter (Manag. Sci., 2008)

TECHNICAL NOTE - Revenue Management with Bargaining. - Atul Bhandari; Nicola Secomandi (Oper. Res., 2011)