Communication infrastructure in a contact center for home care monitoring of chronic disease patients. - Nicos Maglaveras; George Gogou; Ioanna Chouvarda; Vassilis Koutkias; Irini Lekka; Georgios D. Giaglis; D. Adamidis; Charalambos Karvounis; George Louridas; Dimitrios G. Goulis; Avram Avramidis; E. Andrew Balas (AMIA, 2002)

The citizen health system (CHS): a Modular medical contact center providing quality telemedicine services. - Nicos Maglaveras; Ioanna Chouvarda; Vassilis Koutkias; George Gogou; Irini Lekka; Dimitrios G. Goulis; Avram Avramidis; Charalambos Karvounis; George Louridas; E. Andrew Balas (IEEE Trans. Inf. Technol. Biomed., 2005)