On a Preemptive Markovian Queue with Multiple Servers and Two Priority Classes. - H. Richard Gail; Sidney L. Hantler; B. A. Taylor (Math. Oper. Res., 1992)

An Analysis of a Class of Telecommunications Models. - H. Richard Gail; Sidney L. Hantler; Alan G. Konheim; B. A. Taylor (Perform. Evaluation, 1994)

Linear independence of root equations forM/G/1 type Markov chains. - H. Richard Gail; Sidney L. Hantler; Moshe Sidi; B. A. Taylor (Queueing Syst. Theory Appl., 1995)