Experience Paper: Implementing an Experience Factory: Maintenance and Evolution of the Software and Systems Development Process. - B. W. Chatters (ICSM, 1999)

Modelling a software evolution process: a long-term case study. - B. W. Chatters; Meir M. Lehman; Juan F. Ramil; Paul Wernick (Softw. Process. Improv. Pract., 2000)