Towards Operationalization of Business Models: Designing Service Compositions for Service-Dominant Business Models. - Bambang Suratno (CAiSE-Forum-DC, 2017)

A Method for Operationalizing Service-Dominant Business Models into Conceptual Process Models. - Bambang Suratno; Baris Ozkan 001; Oktay Türetken; Paul Grefen (BMSD, 2018)