Using OR for diagnosis and facilitation in change programmes: a university application. - Miles G. Nicholls; Barbara J. Cargill; Krishna S. Dhir (J. Oper. Res. Soc., 2004)

Determining best practice production in an aluminium smelter involving sub-processes based substantially on tacit knowledge: an application of Communities of Practice. - Miles G. Nicholls; Barbara J. Cargill (J. Oper. Res. Soc., 2008)

Achieving Best Practice Manufacturing Involving Tacit Knowledge through the Cautious Use of Mixed-mode Modelling. - Miles G. Nicholls; Barbara J. Cargill (Int. J. Sociotechnology Knowl. Dev., 2010)