The VideoWindow System in Informal Communication. - Robert S. Fish; Robert E. Kraut; Barbara L. Chalfonte (CSCW, 1990)

Expressive richness: a comparison of speech and text as media for revision. - Barbara L. Chalfonte; Robert S. Fish; Robert E. Kraut (CHI, 1991)

Task Requirements and Media Choice in Collaborative Writing. - Robert E. Kraut; Jolene Galegher; Robert S. Fish; Barbara L. Chalfonte (Hum. Comput. Interact., 1992)