Socialite in der Spittelberg: Incorporating Animated Conversation into a Web-Based Community-Building Tool. - Brigitte Krenn; Barbara Neumayr (IVA, 2003)

What We Can Learn from Avatar-Driven Internet Communities. - Brigitte Krenn; Barbara Neumayr; Christoph Schmotzer; Martine Grice (From Brows to Trust, 2004)