Business process management: a review and evaluation. - Roy G. Lee; Barrie G. Dale (Bus. Process. Manag. J., 1998)

Business process re-engineering to total quality management: An examination of the issues. - Javier González-Benito; Angel R. Martinez-Lorente; Barrie G. Dale (Bus. Process. Manag. J., 1999)

ISO 9000 series registration to business excellence: the migratory path. - A. van der Wiele; A. R. T. Williams; Barrie G. Dale (Bus. Process. Manag. J., 2000)

Set-up time reduction and mistake proofing methods - A study of application in a small company. - S. Patel; P. Shaw; Barrie G. Dale (Bus. Process. Manag. J., 2001)

The ISO 9000 series as a tool for organisational change: Is there a case? - A. van der Wiele; A. R. T. Williams; A. Brown; Barrie G. Dale (Bus. Process. Manag. J., 2001)

Setting up a quality costing system: An evaluation of the key issues. - Barrie G. Dale; G. M. Wan (Bus. Process. Manag. J., 2002)

E-commerce processes: a study of criticality. - G. Duffy; Barrie G. Dale (Ind. Manag. Data Syst., 2002)