Can Anybody Help?: Mitigating IS Development Project Risk with User Involvement. - Chintan Amrit; Jos van Hillegersberg; Bart van Diest (HICSS, 2012)

Involving End Users to Mitigate Risk in IS Development Projects. - Chintan Amrit; Jos van Hillegersberg; Bart van Diest (J. Organ. End User Comput., 2013)