Assistive Robots in Eldercare and Daily Living: Automation of Individual Services for Senior Citizens. - Alexander Mertens; Ulrich Reiser; Benedikt Brenken; Mathias Lüdtke; Martin Hägele; Alexander Verl; Christopher Brandl; Christopher M. Schlick (ICIRA (1), 2011)

Potentials and Barriers of Technology Deployment in Services: Productivity Increase and Innovation. - Arno Schmitz-Urban; Benedikt Brenken; Gerhard Gudergan (SRII Global Conference, 2012)

Future Deployment of Technology in Healthcare Services - A Delphi Approach. - Benedikt Brenken; Arno Schmitz-Urban; Gerhard Gudergan (IESS, 2013)