The Cognitive Ergonomics of Knowledge-Based Design Support Systems. - Tamara Sumner; Nathalie Bonnardel; Benedikte Harstad Kallåk (CHI, 1997)

Expert workflow: building knowledge-based workflow systems with object technology. - Sven-Erik Johansson; Benedikte Harstad Kallåk; Thomas Bech Pettersen; Jan Erik Ressem (OOPSLA Addendum, 1997)