A Large-Scale Comparison of Boolean vs. Natural Language Searching for the TREC-7 Interactive Track. - William R. Hersh; Susan Price; Dale Kraemer; Benjamin Chan; Lynetta Sacherek; Daniel Olson (TREC, 1998)

System and User Attributes Associated with Successful Searching. - William R. Hersh; Susan Price; Benjamin Chan; Dale Kraemer; Lynetta Sacherek; Daniel Olson (ADL, 1999)

Do Batch and User Evaluations Give the Same Results? An Analysis from the TREC-8 Interactive Track. - William R. Hersh; Andrew Turpin; Susan Price; Dale Kraemer; Benjamin Chan; Lynetta Sacherek; Daniel Olson (TREC, 1999)

Do batch and user evaluation give the same results? - William R. Hersh; Andrew Turpin; Susan Price; Benjamin Chan; Dale Kraemer; Lynetta Sacherek; Daniel Olson (SIGIR, 2000)

Further Analysis of Whether Batch and User Evaluations Give the Same Results with a Question-Answering Task. - William R. Hersh; Andrew Turpin; Lynetta Sacherek; Daniel Olson; Susan Price; Benjamin Chan; Dale Kraemer (TREC, 2000)

Challenging conventional assumptions of automated information retrieval with real users: Boolean searching and batch retrieval evaluations. - William R. Hersh; Andrew Turpin; Susan Price; Dale Kraemer; Daniel Olson; Benjamin Chan; Lynetta Sacherek (Inf. Process. Manag., 2001)