The Persona Party: Using Personas to Design for Learning at Scale. - Rebecca M. Quintana; Stephanie R. Haley; Adam Levick; Caitlin Holman 001; Ben Hayward; Mike Wojan (CHI Extended Abstracts, 2017)

Analyzing the Efficacy of ECoach in Supporting Gateway Course Success Through Tailored Support. - Rebecca Matz; Kyle Schulz; Elizabeth Hanley; Holly Derry; Benjamin Hayward; Benjamin Köster; Caitlin Hayward; Timothy A. McKay (LAK, 2021)

Innovating at Campus Scale: The Case of Michigan's Atlas. - August E. Evrard; Rebecca Matz; Erin Murray; Ben Hayward; Mark Mills; Caitlin Hayward (L@S, 2023)

Viewing tailored nudges is correlated with improved mastery-based assessment scores. - Rebecca L. Matz; Mark Mills; Holly A. Derry; Benjamin T. Hayward; Caitlin Hayward (Br. J. Educ. Technol., 2024)