Design decisions in workflow management and quality of work. - Benny M. E. De Waal; Ronald Batenburg (Int. J. Inf. Syst. Chang. Manag., 2008)

Do users go with the new workflow? from user participation to quality of work during wfm deployment. - Benny M. E. De Waal; Ronald Batenburg (ECIS, 2009)

Business and IT Alignment; Answers and Remaining Questions. - A. J. Gilbert Silvius; Benny M. E. De Waal; Jakobus Smit (PACIS, 2009)

Do individual characteristics matter? The quality of work during the implementation of a workflow management system in a Dutch social insurance company. - Benny M. E. De Waal; Paul Breman; Ronald Batenburg (Int. J. Bus. Inf. Syst., 2012)

What makes end-user training successful? A mixed method study of a business process management system implementation. - Benny M. E. De Waal; Ronald Batenburg (Int. J. Knowl. Learn., 2012)

User participation in BPM implementation. - Benny M. E. De Waal (2013)

The process and structure of user participation: a BPM system implementation case study. - Benny M. E. De Waal; Ronald Batenburg (Bus. Process. Manag. J., 2014)

What are the factors that influence the success of the BiSL framework for business information management? - Frank van Outvorst; Jelle van Dam; Maurits Methorst; Sjoerd Spée; Erwin van Steijn; Benny M. E. De Waal (Bled eConference, 2015)

Human oriented performance management: Is there a gap between executives and non-executives? - Benny M. E. De Waal; Pieter T. Hofste; Jeffrey Benthem; Jean-Luc J. N. T. Bonnier; Rob ter Hedde (Bled eConference, 2015)

BPM Maturity and Process Performance: The case of the Peruvian Air force. - Benny De Waal; Rolando Valladares; Pascal Ravesteyn (AMCIS, 2017)

How can Scrum be Succesful? Competences of the Scrum Product Owner. - Sandra Oomen; Benny De Waal; Ademar Albertin; Pascal Ravesteyn (ECIS, 2017)

Determining the Required Capacity of Business Information Management: Towards a Concise Instrument. - Frank van Outvorst; Mart Meijnen; Pascal Timens; Sjoerd Walenberg; Benny De Waal (Bled eConference, 2018)

How Do BPM Maturity and Innovation Relate in Large Companies? - Veronika Widmann; Benny M. E. De Waal; Pascal Ravesteyn (WorldCIST (3), 2018)

Does Quality Influence the Required Capacity of Business Information Management? The Case of Agriculture. - Melissa Hartsink; Frank van Outvorst; Matthijs ter Braak; Benny M. E. De Waal (Bled eConference, 2019)

What makes IS Implementation Successful? A Study on Implementation Effectiveness. - Saskia Van den Ende; Pascal Ravesteyn; Benny M. E. De Waal (Bled eConference, 2020)