Bernard J. Jansen

Affiliations:
  • Qatar Computing Research institute, Doha, Qatar
  • Pennsylvania State University, University Park, PA, USA (former)


According to our database1, Bernard J. Jansen authored at least 293 papers between 1997 and 2022.

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Bibliography

2022
Can Unhappy Pictures Enhance the Effect of Personas? A User Experiment.
ACM Trans. Comput. Hum. Interact., 2022

How to Create Personas: Three Persona Creation Methodologies with Implications for Practical Employment.
Pac. Asia J. Assoc. Inf. Syst., 2022

Keyword Optimization in Sponsored Search Advertising: A Multi-Level Computational Framework.
CoRR, 2022

Developing Persona Analytics Towards Persona Science.
Proceedings of the IUI 2022: 27th International Conference on Intelligent User Interfaces, Helsinki, Finland, March 22, 2022

The Role of Technical and Process Quality of Chatbots: A Case Study from the Insurance Industry.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

Use Cases for Design Personas: A Systematic Review and New Frontiers.
Proceedings of the CHI '22: CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, 29 April 2022, 2022

Personas: New Data, New Trends.
Proceedings of the CHI '22: CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, 29 April 2022, 2022

2021
Data-Driven Personas
Synthesis Lectures on Human-Centered Informatics, Morgan & Claypool Publishers, 2021

Measuring 9 Emotions of News Posts from 8 News Organizations across 4 Social Media Platforms for 8 Months.
ACM Trans. Soc. Comput., 2021

The ability of personas: An empirical evaluation of altering incorrect preconceptions about users.
Int. J. Hum. Comput. Stud., 2021

How Does Personification Impact Ad Performance and Empathy? An Experiment with Online Advertising.
Int. J. Hum. Comput. Interact., 2021

A Survey of 15 Years of Data-Driven Persona Development.
Int. J. Hum. Comput. Interact., 2021

Persona analytics: Analyzing the stability of online segments and content interests over time using non-negative matrix factorization.
Expert Syst. Appl., 2021

Too few, too many, just right: Creating the necessary number of segments for large online customer populations.
Electron. Commer. Res. Appl., 2021

Forecasting the nearly unforecastable: why aren't airline bookings adhering to the prediction algorithm?
Electron. Commer. Res., 2021

Helping Professionals Select Persona Interview Questions Using Natural Language Processing.
Proceedings of the Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30, 2021

Think-Aloud Surveys - A Method for Eliciting Enhanced Insights During User Studies.
Proceedings of the Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30, 2021

Taking Back Control of Social Media Feeds with Take Back Control.
Proceedings of the International Conference on INnovations in Intelligent SysTems and Applications, 2021

SiloSolver: Developing an Algorithm for Automatic Aggregation and Testing of Isolated Customer Segments in Facebook Ads Campaigns.
Proceedings of the Second International Conference on Intelligent Data Science Technologies and Applications, 2021

Next Likely Behavior: Predicting Individual Actions from Aggregate User Behaviors.
Proceedings of the Second International Conference on Intelligent Data Science Technologies and Applications, 2021

Automatically Mapping Ad Targeting Criteria between Online Ad Platforms.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

All About the Name: Assigning Demographically Appropriate Names to Data-Driven Entities.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Strengths and Weaknesses of Persona Creation Methods: Guidelines and Opportunities for Digital Innovations.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Suggestions for Online User Studies - Sharing Experiences from the Use of Four Platforms.
Proceedings of the HCI International 2021 - Late Breaking Papers: Design and User Experience, 2021

Implementing Eye-Tracking for Persona Analytics.
Proceedings of the ETRA '21 Adjunct: 2021 Symposium on Eye Tracking Research and Applications, 2021

Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud.
Proceedings of the 14th Biannual Conference of the Italian SIGCHI Chapter, 2021

Towards a Measurement Scale of Organizational Readiness for Personas.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Picturing It!: The Effect of Image Styles on User Perceptions of Personas.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Instilling Knowledge Claims of Personas from 346 Research Articles.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Persona Analytics: Implementing Mouse-Tracking for an Interactive Persona System.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Weaponizing Words: Analyzing Fake News Accusations Against Two Online News Channels.
Proceedings of the 8th International Conference on Behavioral and Social Computing, 2021

Online Hate Detection Systems: Challenges and Action Points for Developers, Data Scientists, and Researchers.
Proceedings of the 8th International Conference on Behavioral and Social Computing, 2021

2020
Classifying online corporate reputation with machine learning: a study in the banking domain.
Internet Res., 2020

Persona Perception Scale: Development and Exploratory Validation of an Instrument for Evaluating Individuals' Perceptions of Personas.
Int. J. Hum. Comput. Stud., 2020

Persona Transparency: Analyzing the Impact of Explanations on Perceptions of Data-Driven Personas.
Int. J. Hum. Comput. Interact., 2020

Does a Smile Matter if the Person Is Not Real?: The Effect of a Smile and Stock Photos on Persona Perceptions.
Int. J. Hum. Comput. Interact., 2020

Developing an online hate classifier for multiple social media platforms.
Hum. centric Comput. Inf. Sci., 2020

Making Meaningful User Segments from Datasets Using Product Dissemination and Product Impact.
Data Inf. Manag., 2020

Data-Driven Personas for Enhanced User Understanding: Combining Empathy with Rationality for Better Insights to Analytics.
Data Inf. Manag., 2020

How Search Engine Advertising Affects Sales over Time: An Empirical Investigation.
CoRR, 2020

Are These Comments Triggering? Predicting Triggers of Toxicity in Online Discussions.
Proceedings of the WWW '20: The Web Conference 2020, Taipei, Taiwan, April 20-24, 2020, 2020

Statistical Modeling of Harassment against Reddit Moderators.
Proceedings of the Companion of The 2020 Web Conference 2020, 2020

Investigating Toxicity Across Multiple Reddit Communities, Users, and Moderators.
Proceedings of the Companion of The 2020 Web Conference 2020, 2020

HBKU at TREC 2020: Conversational Multi-Stage Retrieval with Pseudo-Relevance Feedback.
Proceedings of the Twenty-Ninth Text REtrieval Conference, 2020

Four Types of Toxic People: Characterizing Online Users' Toxicity over Time.
Proceedings of the NordiCHI '20: Shaping Experiences, 2020

A Multi-Platform Arabic News Comment Dataset for Offensive Language Detection.
Proceedings of The 12th Language Resources and Evaluation Conference, 2020

The effect of numerical and textual information on visual engagement and perceptions of AI-driven persona interfaces.
Proceedings of the IUI '20: 25th International Conference on Intelligent User Interfaces, 2020

Explaining Data Driven Personas to End Users.
Proceedings of the Workshop on Explainable Smart Systems for Algorithmic Transparency in Emerging Technologies co-located with 25th International Conference on Intelligent User Interfaces (IUI 2020), 2020

Giving Faces to Data: Creating Data-Driven Personas from Personified Big Data.
Proceedings of the IUI '20: 25th International Conference on Intelligent User Interfaces, 2020

Enriching Social Media Personas with Personality Traits: A Deep Learning Approach Using the Big Five Classes.
Proceedings of the Artificial Intelligence in HCI, 2020

Rethinking Personas for Fairness: Algorithmic Transparency and Accountability in Data-Driven Personas.
Proceedings of the Artificial Intelligence in HCI, 2020

A Template for Data-Driven Personas: Analyzing 31 Quantitatively Oriented Persona Profiles.
Proceedings of the Human Interface and the Management of Information. Designing Information, 2020

Designing Prototype Player Personas from a Game Preference Survey.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

The Effect of Experience on Persona Perceptions.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

Personas and Analytics: A Comparative User Study of Efficiency and Effectiveness for a User Identification Task.
Proceedings of the CHI '20: CHI Conference on Human Factors in Computing Systems, 2020

Analyzing Demographic Bias in Artificially Generated Facial Pictures.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

A Literature Review of Quantitative Persona Creation.
Proceedings of the CHI '20: CHI Conference on Human Factors in Computing Systems, 2020

The Ethics of Data-Driven Personas.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

Things Change: Comparing Results Using Historical Data and User Testing for Evaluating a Recommendation Task.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

2019
Confusion and information triggered by photos in persona profiles.
Int. J. Hum. Comput. Stud., 2019

Keyword Optimization in Sponsored Search Advertising: A Multilevel Computational Framework.
IEEE Intell. Syst., 2019

The Effect of Smiling Pictures on Perceptions of Personas.
Proceedings of the Adjunct Publication of the 27th Conference on User Modeling, 2019

Stylistic Features Usage: Similarities and Differences Using Multiple Social Networks.
Proceedings of the Social Informatics - 11th International Conference, 2019

Predicting Audience Engagement Across Social Media Platforms in the News Domain.
Proceedings of the Social Informatics - 11th International Conference, 2019

View, Like, Comment, Post: Analyzing User Engagement by Topic at 4 Levels across 5 Social Media Platforms for 53 News Organizations.
Proceedings of the Thirteenth International Conference on Web and Social Media, 2019

Confusion Prediction from Eye-Tracking Data: Experiments with Machine Learning.
Proceedings of the 9th International Conference on Information Systems and Technologies, 2019

Using Machine Learning to Predict Ranking of Webpages in the Gift Industry: Factors for Search-Engine Optimization.
Proceedings of the 9th International Conference on Information Systems and Technologies, 2019

The Future of Data-driven Personas: A Marriage of Online Analytics Numbers and Human Attributes.
Proceedings of the 21st International Conference on Enterprise Information Systems, 2019

Exploring the Relationship Between Game Content and Culture-based Toxicity: A Case Study of League of Legends and MENA Players.
Proceedings of the 30th ACM Conference on Hypertext and Social Media, 2019

Detecting Toxicity Triggers in Online Discussions.
Proceedings of the 30th ACM Conference on Hypertext and Social Media, 2019

Design Issues in Automatically Generated Persona Profiles: A Qualitative Analysis from 38 Think-Aloud Transcripts.
Proceedings of the 2019 Conference on Human Information Interaction and Retrieval, 2019

Online Hate Ratings Vary by Extremes: A Statistical Analysis.
Proceedings of the 2019 Conference on Human Information Interaction and Retrieval, 2019

Analyzing Hate Speech Toward Players from the MENA in League of Legends.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

Detecting Demographic Bias in Automatically Generated Personas.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

Personas Changing Over Time: Analyzing Variations of Data-Driven Personas During a Two-Year Period.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

Creating Manageable Persona Sets from Large User Populations.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

The Challenges of Creating Engaging Content: Results from a Focus Group Study of a Popular News Media Organization.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

2018
Imaginary People Representing Real Numbers: Generating Personas from Online Social Media Data.
ACM Trans. Web, 2018

Customer segmentation using online platforms: isolating behavioral and demographic segments for persona creation via aggregated user data.
Soc. Netw. Anal. Min., 2018

Questioner or question: Predicting the response rate in social question and answering on Sina Weibo.
Inf. Process. Manag., 2018

Aggregate effects of advertising decisions: A complex systems look at search engine advertising via an experimental study.
Internet Res., 2018

From 2, 772 segments to five personas: Summarizing a diverse online audience by generating culturally adapted personas.
First Monday, 2018

Analyzing Attitude of Second Screen Social Media Messages.
IEEE Intell. Syst., 2018

Use Cases and Outlooks for Automatic Analytics.
CoRR, 2018

Reports of the Workshops Held at the 2018 International AAAI Conference on Web and Social Media.
AI Mag., 2018

What We Read, What We Search: Media Attention and Public Attention Among 193 Countries.
Proceedings of the 2018 World Wide Web Conference on World Wide Web, 2018

With or Without Super Platforms? Analyzing Online Publishers' Strategies in the Game of Traffic.
Proceedings of the Social Informatics, 2018

Online Hate Interpretation Varies by Country, But More by Individual: A Statistical Analysis Using Crowdsourced Ratings.
Proceedings of the Fifth International Conference on Social Networks Analysis, 2018

Inter-Rater Agreement for Social Computing Studies.
Proceedings of the Fifth International Conference on Social Networks Analysis, 2018

Neural Network Hate Deletion: Developing a Machine Learning Model to Eliminate Hate from Online Comments.
Proceedings of the Internet Science - 5th International Conference, 2018

Combining Behaviors and Demographics to Segment Online Audiences: Experiments with a YouTube Channel.
Proceedings of the Internet Science - 5th International Conference, 2018

Anatomy of Online Hate: Developing a Taxonomy and Machine Learning Models for Identifying and Classifying Hate in Online News Media.
Proceedings of the Twelfth International Conference on Web and Social Media, 2018

Automatically Conceptualizing Social Media Analytics Data via Personas.
Proceedings of the Twelfth International Conference on Web and Social Media, 2018

Assessing the Accuracy of Four Popular Face Recognition Tools for Inferring Gender, Age, and Race.
Proceedings of the Twelfth International Conference on Web and Social Media, 2018

Fixation and Confusion: Investigating Eye-tracking Participants' Exposure to Information in Personas.
Proceedings of the 2018 Conference on Human Information Interaction and Retrieval, 2018

Automatic Persona Generation (APG): A Rationale and Demonstration.
Proceedings of the 2018 Conference on Human Information Interaction and Retrieval, 2018

"Is More Better?": Impact of Multiple Photos on Perception of Persona Profiles.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Persona Perception Scale: Developing and Validating an Instrument for Human-Like Representations of Data.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Findings of a User Study of Automatically Generated Personas.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Analyzing Advertising Labels: Testing Consumers' Recognition of Paid Content Online.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

2017
Information Sharing by Viewers Via Second Screens for In-Real-Life Events.
ACM Trans. Web, 2017

ASK: A taxonomy of accuracy, social, and knowledge information seeking posts in social question and answering.
J. Assoc. Inf. Sci. Technol., 2017

Identifying and predicting the desire to help in social question and answering.
Inf. Process. Manag., 2017

Conversing and searching: the causal relationship between social media and web search.
Internet Res., 2017

Computational Advertising: A Paradigm Shift for Advertising and Marketing?
IEEE Intell. Syst., 2017

Who are your users?: comparing media professionals' preconception of users to data-driven personas.
Proceedings of the 29th Australian Conference on Computer-Human Interaction, 2017

ShopWithMe!: Collaborative Information Searching and Shopping for Online Retail.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

Generating Cultural Personas from Social Data: A Perspective of Middle Eastern Users.
Proceedings of the 5th International Conference on Future Internet of Things and Cloud Workshops, 2017

Persona Generation from Aggregated Social Media Data.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017

Personas for Content Creators via Decomposed Aggregate Audience Statistics.
Proceedings of the 2017 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining 2017, Sydney, Australia, July 31, 2017

Viewed by too many or viewed too little: Using information dissemination for audience segmentation.
Proceedings of the Diversity of Engagement: Connecting People and Information in the Physical and Virtual Worlds, 2017

Leveraging Social Analytics Data for Identifying Customer Segments for Online News Media.
Proceedings of the 14th IEEE/ACS International Conference on Computer Systems and Applications, 2017

2016
Understanding and Predicting Question Subjectivity in Social Question and Answering.
IEEE Trans. Comput. Soc. Syst., 2016

Modeling journal bibliometrics to predict downloads and inform purchase decisions at university research libraries.
J. Assoc. Inf. Sci. Technol., 2016

A web analytics approach for appraising electronic resources in academic libraries.
J. Assoc. Inf. Sci. Technol., 2016

Associating Searching on Search Engines to Subsequent Searching on Sites.
Int. J. Inf. Syst. Serv. Sect., 2016

Formality Identification in Social Media Dialogue.
Proceedings of the Social, Cultural, and Behavioral Modeling, 9th International Conference, 2016

Detecting Rumors from Microblogs with Recurrent Neural Networks.
Proceedings of the Twenty-Fifth International Joint Conference on Artificial Intelligence, 2016

Using the Panama Papers to explore the financial networks of the Middle East.
Proceedings of the 11th International Conference for Internet Technology and Secured Transactions, 2016

Towards Automatic Persona Generation Using Social Media.
Proceedings of the 4th IEEE International Conference on Future Internet of Things and Cloud Workshops, 2016

An Analysis of Cognitive Learning Context in MOOC Forum Messages.
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 2016

Shop Together, Search Together: Collaborative E-commerce.
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 2016

Pixel efficiency analysis: A quantitative web analytics approach.
Proceedings of the Creating Knowledge, Enhancing Lives through Information & Technology, 2016

Publish or perish: Meet the editors a special panel.
Proceedings of the Creating Knowledge, Enhancing Lives through Information & Technology, 2016

Some commericial concerns of Amazon's community forums: The case of the Kindle.
Proceedings of the 13th IEEE/ACS International Conference of Computer Systems and Applications, 2016

Validating social media data for automatic persona generation.
Proceedings of the 13th IEEE/ACS International Conference of Computer Systems and Applications, 2016

2015
External to internal search: Associating searching on search engines with searching on sites.
Inf. Process. Manag., 2015

An Analysis of MOOC Discussion Forum Interactions from the Most Active Users.
Proceedings of the Social Computing, Behavioral-Cultural Modeling, and Prediction, 2015

Analyzing Second Screen Based Social Soundtrack of TV Viewers from Diverse Cultural Settings.
Proceedings of the Social Computing, Behavioral-Cultural Modeling, and Prediction, 2015

Subjective versus Objective Questions: Perception of Question Subjectivity in Social Q&A.
Proceedings of the Social Computing, Behavioral-Cultural Modeling, and Prediction, 2015

Correlation of Brand Mentions in Social Media and Web Searching Before and After Real Life Events: Phase Analysis of Social Media and Search Data for Super Bowl 2015 Commercials.
Proceedings of the IEEE International Conference on Data Mining Workshop, 2015

Evaluating classification schemes for second screen interactions.
Proceedings of the International Conference on Computing, Networking and Communications, 2015

Evaluating pattern for group interactions using second screens.
Proceedings of the International Conference on Computing, Networking and Communications, 2015

Analysis of Question and Answering Behavior in Question Routing Services.
Proceedings of the Collaboration and Technology - 21st International Conference, 2015

A Taxonomy for Classifying Questions Asked in Social Question and Answering.
Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, 2015

Analyzing MOOC discussion forum messages to identify cognitive learning information exchanges.
Proceedings of the Information Science with Impact: Research in and for the Community, 2015

2014
Budget Planning for Coupled Campaigns in Sponsored Search Auctions.
Int. J. Electron. Commer., 2014

Performance analysis of keyword advertising campaign using gender-brand effect of search queries.
Electron. Commer. Res. Appl., 2014

Social TV and the Social Soundtrack: Significance of Second Screen Interaction during Television Viewing.
Proceedings of the Social Computing, Behavioral-Cultural Modeling and Prediction, 2014

Linking external and internal search: investigating the site searching patterns of referred searchers.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014

Predicting potential responders in social Q&A based on non-QA features.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014

Leveraging Mobile Technology to Enhance Both Competition and Cooperation in an Undergraduate STEM Course.
Proceedings of the Innovative Practices in Teaching Information Sciences and Technology, 2014

2013
The effect of ad rank on the performance of keyword advertising campaigns.
J. Assoc. Inf. Sci. Technol., 2013

Evaluating the performance of demographic targeting using gender in sponsored search.
Inf. Process. Manag., 2013

Question and Answering Made Interactive: An Exploration of Interactions in Social Q&A.
Proceedings of the 2013 International Conference on Social Intelligence and Technology, 2013

Factors influencing the response rate in social question and answering behavior.
Proceedings of the Computer Supported Cooperative Work, 2013

The gender-brand effect of key phrases on user clicks in sponsored search.
Proceedings of the 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, 2013

Understanding the specificity of web search queries.
Proceedings of the 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, 2013

Site-searching strategies of searchers referred from search engines.
Proceedings of the Beyond the Cloud: Rethinking Information Boundaries, 2013

Gender-brand effect of search queries on sponsored search performance.
Proceedings of the Beyond the Cloud: Rethinking Information Boundaries, 2013

Measuring the value of library content collections.
Proceedings of the Beyond the Cloud: Rethinking Information Boundaries, 2013

2012
Classifying web search queries to identify high revenue generating customers.
J. Assoc. Inf. Sci. Technol., 2012

User reactions to search engines logos: investigating brand knowledge of web search engines.
Electron. Commer. Res., 2012

An Integrated Conceptual Model to Incorporate Information Tasks in Workflow Models.
Proceedings of the Conceptual Modeling, 2012

Predictive value of comments in the service engagement process.
Proceedings of the Information, Interaction, Innovation: Celebrating the Past, Constructing the Present and Creating the Future, 2012

Almighty Twitter, what are people asking for?
Proceedings of the Information, Interaction, Innovation: Celebrating the Past, Constructing the Present and Creating the Future, 2012

2011
Classifying ecommerce information sharing behaviour by youths on social networking sites.
J. Inf. Sci., 2011

Real time search on the web: Queries, topics, and economic value.
Inf. Process. Manag., 2011

The Brand Effect of Key Phrases and Advertisements in Sponsored Search.
Int. J. Electron. Commer., 2011

Business engagement on Twitter: a path analysis.
Electron. Mark., 2011

Seeking the trustworthy tweet: Can microblogged data fit the information needs of disaster response and humanitarian relief organizations.
Proceedings of the 8th Proceedings of the International Conference on Information Systems for Crisis Response and Management, 2011

Classifying text messages for the haiti earthquake.
Proceedings of the 8th Proceedings of the International Conference on Information Systems for Crisis Response and Management, 2011

<i>Being networked</i> and <i>being engaged</i>: the impact of social networking on ecommerce information behavior.
Proceedings of the iConference 2011, 2011

Mapping user search queries to product categories.
Proceedings of the Bridging the Gulf: Communication and Information in Society, Technology, and Work, 2011

Investigating the effect of results ranking in sponsored search.
Proceedings of the Bridging the Gulf: Communication and Information in Society, Technology, and Work, 2011

2010
The seventeen theoretical constructs of information searching and information retrieval.
J. Assoc. Inf. Sci. Technol., 2010

Classifying the user intent of web queries using k-means clustering.
Internet Res., 2010

The ubiquitous and increasingly significant status message.
Interactions, 2010

Brand Names as Keywords in Sponsored Search Advertising.
Commun. Assoc. Inf. Syst., 2010

Smart marketing or bait & switch: competitors' brands as keywords in online advertising.
Proceedings of the 4th ACM Workshop on Information Credibility on the Web, 2010

Gen X and Ys attitudes on using social media platforms for opinion sharing.
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010

Gender demographic targeting in sponsored search.
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010

Real time search user behavior.
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010

Classifying web queries by topic and user intent.
Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2010

2009
Understanding User-Web Interactions via Web Analytics
Synthesis Lectures on Information Concepts, Retrieval, and Services, Morgan & Claypool Publishers, 2009

Using Google AdWords in the MBA MIS Course.
J. Inf. Syst. Educ., 2009

Identification of factors predicting clickthrough in Web searching using neural network analysis.
J. Assoc. Inf. Sci. Technol., 2009

A study and comparison of multimedia Web searching: 1997-2006.
J. Assoc. Inf. Sci. Technol., 2009

Twitter power: Tweets as electronic word of mouth.
J. Assoc. Inf. Sci. Technol., 2009

Brand and its effect on user perception of search engine performance.
J. Assoc. Inf. Sci. Technol., 2009

Patterns of query reformulation during Web searching.
J. Assoc. Inf. Sci. Technol., 2009

Web search.
Inf. Sci., 2009

Time series analysis of a Web search engine transaction log.
Inf. Process. Manag., 2009

Using the taxonomy of cognitive learning to model online searching.
Inf. Process. Manag., 2009

Learning about Potential Users of Collaborative Information Retrieval Systems
CoRR, 2009

The Components and Impact of Sponsored Search.
Computer, 2009

Influences of mood on information seeking behavior.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

Micro-blogging as online word of mouth branding.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

Predicting query reformulation during web searching.
Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

To what degree can log data profile a web searcher?
Proceedings of the Thriving on Diversity: Information Opportunities in a Pluralistic World, 2009

Query formulation in web search.
Proceedings of the Thriving on Diversity: Information Opportunities in a Pluralistic World, 2009

2008
An Analysis of Travel Information Searching on the Web.
J. Inf. Technol. Tour., 2008

Searching for digital images on the web.
J. Documentation, 2008

A model for understanding collaborative information behavior in context: A study of two healthcare teams.
Inf. Process. Manag., 2008

Determining the informational, navigational, and transactional intent of Web queries.
Inf. Process. Manag., 2008

Myatt, G.J. (2007). Making sense of data: a practical guide to exploratory data analysis and data mining (pp. 280). Wiley.
Inf. Process. Manag., 2008

Sponsored search: an overview of the concept, history, and technology.
Int. J. Electron. Bus., 2008

Click Fraud.
Computer, 2008

The role of communication in collaborative information searching.
Proceedings of the People Transforming Information - Information Transforming People, 2008

The Google Online Marketing Challenge: A multi-disciplinary global teaching and learning initiative using sponsored search.
Proceedings of the People Transforming Information - Information Transforming People, 2008

2007
The comparative effectiveness of sponsored and nonsponsored links for Web e-commerce queries.
ACM Trans. Web, 2007

Editorial.
J. Web Eng., 2007

Web searcher interaction with the Dogpile.com metasearch engine.
J. Assoc. Inf. Sci. Technol., 2007

Defining a session on Web search engines.
J. Assoc. Inf. Sci. Technol., 2007

Chris Anderson, The Long Tail: Why the Future of Business is Selling Less or More, Hyperion, New York (2006) ISBN 1-4013-0237-8 $24.95.
Inf. Process. Manag., 2007

Effective Expert Witnessing, fourth ed., Matson, Jack V., Daou, Suha F., Soper, Jeffrey G. CRC, 160 p., ISBN: 0849313015.
Inf. Process. Manag., 2007

The Craft of Research, 2nd edition (Chicago Guides to Writing, Editing, and Publishing) (Paperback) by Wayne C. Booth, Joseph M. Williams, Gregory G. Colomb. Paperback: 336 pages. University of Chicago Press; 2nd edition. ISBN: 0226065685.
Inf. Process. Manag., 2007

Patterns and transitions of query reformulation during web searching.
Int. J. Web Inf. Syst., 2007

Factors relating to the decision to click on a sponsored link.
Decis. Support Syst., 2007

Sponsored Search: Is Money a Motivator for Providing Relevant Results?
Computer, 2007

Brand awareness and the evaluation of search results.
Proceedings of the 16th International Conference on World Wide Web, 2007

Understanding web search via a learning paradigm.
Proceedings of the 16th International Conference on World Wide Web, 2007

Determining the user intent of web search engine queries.
Proceedings of the 16th International Conference on World Wide Web, 2007

Viewing online searching within a learning paradigm.
Proceedings of the SIGIR 2007: Proceedings of the 30th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, 2007

Investigating the relevance of sponsored results for web ecommerce queries.
Proceedings of the SIGIR 2007: Proceedings of the 30th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, 2007

Query Modifications Patterns During Web Searching.
Proceedings of the Fourth International Conference on Information Technology: New Generations (ITNG 2007), 2007

The effect of brand awareness on the evaluation of search engine results.
Proceedings of the Extended Abstracts Proceedings of the 2007 Conference on Human Factors in Computing Systems, 2007

An analysis of searchers' perceptions of sponsored and non-sponsored links using nested design.
Proceedings of the Joining Research and Practice: Social Computing and Information Science, 2007

Web log analysis panel.
Proceedings of the Joining Research and Practice: Social Computing and Information Science, 2007

2006
Automated gathering of Web information: An in-depth examination of agents interacting with search engines.
ACM Trans. Internet Techn., 2006

Searching multimedia federated content web collections.
Online Inf. Rev., 2006

Web searching on the Vivisimo search engine.
J. Assoc. Inf. Sci. Technol., 2006

An examination of searcher's perceptions of nonsponsored and sponsored links during ecommerce Web searching.
J. Assoc. Inf. Sci. Technol., 2006

Multitasking during Web search sessions.
Inf. Process. Manag., 2006

A study of results overlap and uniqueness among major Web search engines.
Inf. Process. Manag., 2006

How are we searching the World Wide Web? A comparison of nine search engine transaction logs.
Inf. Process. Manag., 2006

The effectiveness of Web search engines for retrieving relevant ecommerce links.
Inf. Process. Manag., 2006

Book review.
Inf. Process. Manag., 2006

Karen E. Fisher, Sanda Erdelez, Lynn (E.F.) McKechnie, Theories of Information Science Behavior, ASIST Monograph Series, Information Today.
Inf. Process. Manag., 2006

Soumen Chakrabarti, Mining the Web: Discovering Knowledge from Hypertext Data, 2002, Morgan-Kaufmann Publishers, 352 pp., ISBN: 1-55860-754-4.
Inf. Process. Manag., 2006

Overlap among major web search engines.
Internet Res., 2006

Sexual and pornographic Web searching: Trends analysis.
First Monday, 2006

Paid Search.
Computer, 2006

Using temporal patterns of interactions to design effective automated searching assistance.
Commun. ACM, 2006

How to Define Searching Sessions on Web Search Engines.
Proceedings of the Advances in Web Mining and Web Usage Analysis, 2006

Overlap Among Major Web Search Engines.
Proceedings of the Third International Conference on Information Technology: New Generations (ITNG 2006), 2006

Information Searching Tactics of Web Searchers.
Proceedings of the Information Realities: Shaping the Digital Future for All, 2006

Formal definitions of web information search.
Proceedings of the Information Realities: Shaping the Digital Future for All, 2006

Adversarial Information Retrieval Aspects of Sponsored Search.
Proceedings of the AIRWeb 2006, 2006

2005
A temporal comparison of AltaVista Web searching.
J. Assoc. Inf. Sci. Technol., 2005

Evaluating the effectiveness of and patterns of interactions with automated searching assistance.
J. Assoc. Inf. Sci. Technol., 2005

An analysis of Web searching by European AlltheWeb.com users.
Inf. Process. Manag., 2005

Seeking and implementing automated assistance during the search process.
Inf. Process. Manag., 2005

Using the web to look for work: Implications for online job seeking and recruiting.
Internet Res., 2005

Automated evaluation of search engine performance via implicit user feedback.
Proceedings of the SIGIR 2005: Proceedings of the 28th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, 2005

Multitasking Web Search on Vivisimo.com.
Proceedings of the International Symposium on Information Technology: Coding and Computing (ITCC 2005), 2005

Designing a Value Based Niche Search Engine Using Evolutionary Strategies.
Proceedings of the International Symposium on Information Technology: Coding and Computing (ITCC 2005), 2005

Internet usage transaction log studies: The next generation.
Proceedings of the Sparking Synergies: Bringing Research and Practice Together, 2005

Evaluating success in search systems.
Proceedings of the Sparking Synergies: Bringing Research and Practice Together, 2005

Repeat visits to Vivisimo.com: Implications for successive Web searching.
Proceedings of the Sparking Synergies: Bringing Research and Practice Together, 2005

Finding nutrition information on the Web: Coverage vs. authority.
Proceedings of the Sparking Synergies: Bringing Research and Practice Together, 2005

Exploring Individual User Attitudes Towards Performance with Web Search Engines: An Extension Study.
Proceedings of the A Conference on a Human Scale. 11th Americas Conference on Information Systems, 2005

2004
A Study of Web Search Trends.
Webology, 2004

The Effect of Specialized Multimedia Collections on Web Searching.
J. Web Eng., 2004

Searching for people on Web search engines.
J. Documentation, 2004

Assisting the searcher: utilizing software agents for Web search systems.
Internet Res., 2004

Sexual Information Seeking on Web Search Engines.
Cyberpsychology Behav. Soc. Netw., 2004

Multitasking Web Search on Alta Vista.
Proceedings of the International Conference on Information Technology: Coding and Computing (ITCC'04), 2004

Information task switching and multitasking web search.
Proceedings of the Managing and Enhancing Information: Cultures and Conflicts, 2004

Investigating automated assistance and implicit feedback for searching systems.
Proceedings of the Managing and Enhancing Information: Cultures and Conflicts, 2004

The appropriate (and inappropriate) use of query operators and their effect on web search results.
Proceedings of the Managing and Enhancing Information: Cultures and Conflicts, 2004

2003
Coverage, relevance, and ranking: The impact of query operators on Web search engine results.
ACM Trans. Inf. Syst., 2003

Web searching agents, what are they doing out there?
Proceedings of the IEEE International Conference on Systems, 2003

Designing automated help using searcher system dialogues.
Proceedings of the IEEE International Conference on Systems, 2003

An analysis of multimedia searching on AltaVista.
Proceedings of the 5th ACM SIGMM International Workshop on Multimedia Information Retrieval, 2003

The Effects of Search Engines and Query Operators on Top Ranked Results.
Proceedings of the 2003 International Symposium on Information Technology (ITCC 2003), 2003

Monsters at the Gate: When Softbots Visit Web Search Engine.
Proceedings of the International Conference on Internet Computing, 2003

An Analysis of Web Documents Retrieved and Viewed.
Proceedings of the International Conference on Internet Computing, 2003

The impact of automated assistance on the information retrieval process.
Proceedings of the Extended abstracts of the 2003 Conference on Human Factors in Computing Systems, 2003

2002
U.S. versus European web searching trends.
SIGIR Forum, 2002

From E-Sex to E-Commerce: Web Search Changes.
Computer, 2002

2001
Vox populi: The public searching of the web.
J. Assoc. Inf. Sci. Technol., 2001

A review of Web searching studies and a framework for future research.
J. Assoc. Inf. Sci. Technol., 2001

2000
Searching for multimedia: analysis of audio, video and image Web queries.
World Wide Web, 2000

The effect of query complexity on Web searching results.
Inf. Res., 2000

Real life, real users, and real needs: a study and analysis of user queries on the web.
Inf. Process. Manag., 2000

Use of query reformulation and relevance feedback by Excite users.
Internet Res., 2000

Using the lessons of Y2K to improve information systems architecture.
Commun. ACM, 2000

1999
Searching the Web: a survey of EXCITE users.
Internet Res., 1999

The Use of Relevance Feedback on the Web: Implications for Web IR System Design.
Proceedings of WebNet 99, 1999

Digital video in education.
Proceedings of the 30th SIGCSE Technical Symposium on Computer Science Education, 1999

A Software Agent for Performance Improvement of Existing Information Retrieval Systems.
Proceedings of the 4th International Conference on Intelligent User Interfaces, 1999

Planning, Building, and Using a Distributed Digital Library.
Proceedings of the Digital Libraries: Interdisciplinary Concepts, 1999

1998
Real Life Information Retrieval: A Study of User Queries on the Web.
SIGIR Forum, 1998

The graphical user interface.
ACM SIGCHI Bull., 1998

Searching heterogeneous collections on the Web: behaviour of Excite users.
Inf. Res., 1998

Users' Searching Behavior On The Excite Web Search Engine.
Proceedings of WebNet 98, 1998

Searchers, The Subjects They Search, And Sufficiency: A Study Of A Large Sample Of Excite Searches.
Proceedings of WebNet 98, 1998

Distributed Digital Library Architecture: The Key to Success for Distance Learning.
Proceedings of the RIDE'98, 1998

A Proxy Server Experiment : an Indication of the Changing Nature of the Web.
Proceedings of the International Conference On Computer Communications and Networks (ICCCN 1998), 1998

Failure Analysis in Query Construction: Data and Analysis from a Large Sample of Web Queries.
Proceedings of the 3rd ACM International Conference on Digital Libraries, 1998

1997
An Information Retrieval Application for Simulated Annealing (Poster).
Proceedings of the 2nd ACM International Conference on Digital Libraries, 1997


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