Die Strafbarkeit der unbefugten Vervielfältigung und Verbreitung von Standardsoftware. - Bernd Heinrich (Duncker und Humblot, 1993)

Analyzing Data Quality Investments in CRM: a Model-Based Approach. - Markus Helfert; Bernd Heinrich (ICIQ, 2003)

Nützt Datenqualität wirklich im CRM? - Wirkungszusammenhänge und Implikationen. - Bernd Heinrich; Markus Helfert (Wirtschaftsinformatik (2), 2003)

A strategy modelling technique for financial services. - Bernd Heinrich; Robert Winter 001 (ECIS, 2004)

Individualisierte Finanzdienstleistungsberatung für Privatkunden - Konzept und prototypische Umsetzung. - Hans Ulrich Buhl; Bernd Heinrich; Werner Steck; Veronica Winkler (Wirtschaftsinf., 2004)

Transforming strategic goals of CRM into process goals and activities. - Bernd Heinrich (Bus. Process. Manag. J., 2005)

Unternehmensweite Anwendungs-integration - Zentrale Anreizsetzung zur Realisierung von Netzwerkeffekten bei dezentralen Entscheidungsstrukturen. - Bernd Heinrich; Mathias Klier; Marc-Andre Bewernik (Wirtschaftsinf., 2006)

Quantitatives IT-Portfoliomanagement. - Alexander Wehrmann; Bernd Heinrich; Frank Seifert 002 (Wirtschaftsinf., 2006)

How to Measure Data Quality? - A Metric-Based Approach. - Marcus Kaiser; Mathias Klier; Bernd Heinrich (ICIS, 2007)

Metrics for Measuring Data Quality - Foundations for an Economic Data Quality Management. - Bernd Heinrich; Marcus Kaiser; Mathias Klier (ICSOFT (ISDM/EHST/DC), 2007)

DQ Metrics: A Novel Approach To Quantify Timeliness And Its Application In CRM. - Bernd Heinrich; Marcus Kaiser; Mathias Klier (ICIQ, 2007)

6. Habilitanden-/Juniorprofessorenworkshop der Wirtschaftsinformatik. - Bernd Heinrich; Dennis Kundisch (Wirtschaftsinf., 2007)

Does the EU Insurance Mediation Directive Help to Improve Data Quality? A Metric- Based Analysis. - Bernd Heinrich; Marcus Kaiser; Mathias Klier (ECIS, 2008)

Semantic-Based Planning of Process Models. - Matthias Henneberger; Bernd Heinrich; Florian Lautenbacher; Bernhard Bauer 001 (Multikonferenz Wirtschaftsinformatik, 2008)

IT-Service-Management - Ein Modell zurBestimmung der Folgen von Interoperabilitätsstandards auf die Einbindung externer IT-Dienstleister. - Kathrin Susanne Braunwarth; Bernd Heinrich (Wirtschaftsinf., 2008)

SEMPA - Ein Ansatz des Semantischen Prozessmanagements zur Planung von Prozessmodellen. - Bernd Heinrich; Marc-Andre Bewernik; Matthias Henneberger; Alexander Krammer; Florian Lautenbacher (Wirtschaftsinf., 2008)

A novel data quality metric for timeliness considering supplemental data. - Bernd Heinrich; Mathias Klier (ECIS, 2009)

Automated Planning of Process Models: The Constructions of Exclusive Choices. - Bernd Heinrich; Manuel Bolsinger; Marc-Andre Bewernik (ICIS, 2009)

CRM Actions and Processes - Goal-oriented Design based on Relationship Values. - Bernd Heinrich; Gregor Zellner; Susanne Leist (Wirtschaftsinformatik (2), 2009)

The process map as an instrument to standardize processes: design and application at a financial service provider. - Bernd Heinrich; Matthias Henneberger; Susanne Leist; Gregor Zellner (Inf. Syst. E Bus. Manag., 2009)

A Procedure to Develop Metrics for Currency and its Application in CRM. - Bernd Heinrich; Mathias Klier; Marcus Kaiser (ACM J. Data Inf. Qual., 2009)

Business Aspects of Multipath TCP Adoption. - Tapio Levä; Henna Warma; Alan Ford; Alexandros Kostopoulos; Bernd Heinrich; Ralf Widera; Philip Eardley (Future Internet Assembly, 2010)

Towards Multipath TCP Adoption: Challenges and opportunities. - Alexandros Kostopoulos; Henna Warma; Tapio Levä; Bernd Heinrich; Alan Ford; Lars Eggert (NGI, 2010)

Analyzing the impact of new features on users' communication activities in online social networks. - Lukas Demetz; Bernd Heinrich; Mathias Klier (ECIS, 2011)

Make-and-sell or buy of web services a real option approach. - Bernd Heinrich; Andreas Huber; Steffen Zimmermann (ECIS, 2011)

Automatisierte Modellierung, Umsetzung und Ausführung von Prozessen - Ein Web Service-basiertes Konzept. - Bernd Heinrich; Mathias Klier; Steffen Zimmermann (Wirtschaftsinformatik, 2011)

Granularity of Services - An Economic Analysis. - Alexander Krammer; Bernd Heinrich; Matthias Henneberger; Florian Lautenbacher (Bus. Inf. Syst. Eng., 2011)

Service integrators in business networks - the importance of relationship values. - Bernd Heinrich; Gregor Zellner; Susanne Leist (Electron. Mark., 2011)

Assessing data currency - a probabilistic approach. - Bernd Heinrich; Mathias Klier (J. Inf. Sci., 2011)

Granularität von Services - Eine ökonomische Analyse. - Alexander Krammer; Bernd Heinrich; Matthias Henneberger; Florian Lautenbacher (Wirtschaftsinf., 2011)

Granularity Metrics for IT Services. - Bernd Heinrich; Steffen Zimmermann (ICIS, 2012)

QoS-Aware Service Selection Considering Potential Service Failures. - Bernd Heinrich; Lars Lewerenz (Wirtschaftsinformatik, 2013)

A fuzzy Metric for Currency in the Context of Big Data. - Bernd Heinrich; Diana Hristova (ECIS, 2014)

Addressing Methodical Aspects of Interdependent Standardization Decisions. - Bernd Heinrich; Mathias Klier (ECIS, 2014)

Quantifizierung der energetischen Einsparpotenziale durch Nutzung von thermischenKaltwasserspeichern in Rechenzentren anhand eines Beispiels (Abstract Only). - Bernd Heinrich; Dennis Kundisch; Steffen Zimmermann (MKWI, 2014)

Analyzing Risk Interaction Effects among IT Projects based on Modern Portfolio Theory. - Bernd Heinrich; Dennis Kundisch; Steffen Zimmermann (MKWI, 2014)

Automated Planning of Context-aware Process Models. - Bernd Heinrich; Dominik Schön (ECIS, 2015)

Enhancing Decision Support in Multi User Service Selection. - Bernd Heinrich; Mathias Klier; Lars Lewerenz; Michael Mayer (ICIS, 2015)

Metric-based data quality assessment - Developing and evaluating a probability-based currency metric. - Bernd Heinrich; Mathias Klier (Decis. Support Syst., 2015)

Automated planning of process models: Design of a novel approach to construct exclusive choices. - Bernd Heinrich; Mathias Klier; Steffen Zimmermann (Decis. Support Syst., 2015)

Decision support for the usage of mobile information services: A context-aware service selection approach that considers the effects of context interdependencies. - Bernd Heinrich; Lars Lewerenz (J. Decis. Syst., 2015)

Automated Planning of Process Models: the Construction of Simple Merges. - Bernd Heinrich; Dominik Schön (ECIS, 2016)

Vorwort. - Bernd Heinrich; Mathias Klier (MKWI, 2016)

Decision Support for IT Investment Projects - A Real Option Analysis Approach Based on Relaxed Assumptions. - Marcel Philipp Müller; Sebastian Stöckl; Steffen Zimmermann; Bernd Heinrich (Bus. Inf. Syst. Eng., 2016)

Exposing and selling the use of web services - an option to be considered in make-or-buy decision-making. - Steffen Zimmermann; Marcel Philipp Müller; Bernd Heinrich (Decis. Support Syst., 2016)

A quantitative approach for modelling the influence of currency of information on decision-making under uncertainty. - Bernd Heinrich; Diana Hristova (J. Decis. Syst., 2016)

Event-Driven Duplicate Detection: A Probability-based Approach. - Bernd Heinrich; Mathias Klier; Andreas Alexander Obermeier; Alexander Schiller (ECIS, 2018)

Multi User Context-Aware Service Selection for Mobile Environments - A Heuristic Technique. - Michael Bortlik; Bernd Heinrich; Michael Mayer (Bus. Inf. Syst. Eng., 2018)

Assessing data quality - A probability-based metric for semantic consistency. - Bernd Heinrich; Mathias Klier; Alexander Schiller; Gerit Wagner (Decis. Support Syst., 2018)

Requirements for Data Quality Metrics. - Bernd Heinrich; Diana Hristova; Mathias Klier; Alexander Schiller; Michael Szubartowicz (ACM J. Data Inf. Qual., 2018)

Service selection in mobile environments: considering multiple users and context-awareness. - Bernd Heinrich; Michael Mayer (J. Decis. Syst., 2018)

The cooperation of multiple actors within process models: an automated planning approach. - Bernd Heinrich; Alexander Schiller; Dominik Schön (J. Decis. Syst., 2018)

Explaining the Stars: Aspect-based Sentiment Analysis of Online Customer Reviews. - Markus Binder; Bernd Heinrich; Mathias Klier; Andreas Alexander Obermeier; Alexander Schiller (ECIS, 2019)

Automated planning of process models: The construction of parallel splits and synchronizations. - Bernd Heinrich; Felix Krause 001; Alexander Schiller (Decis. Support Syst., 2019)

Adapting process models via an automated planning approach. - Bernd Heinrich; Alexander Schiller; Dominik Schön; Michael Szubartowicz (J. Decis. Syst., 2020)

Data quality in recommender systems: the impact of completeness of item content data on prediction accuracy of recommender systems. - Bernd Heinrich; Marcus Hopf; Daniel Lohninger; Alexander Schiller; Michael Szubartowicz (Electron. Mark., 2021)

Long-term Sequential and Temporal Dynamics in Online Consumer Ratings. - Bernd Heinrich; Theresa Hollnberger; Marcus Hopf; Alexander Schiller (ECIS, 2022)

Something's Missing? A Procedure for Extending Item Content Data Sets in the Context of Recommender Systems. - Bernd Heinrich; Marcus Hopf; Daniel Lohninger; Alexander Schiller; Michael Szubartowicz (Inf. Syst. Frontiers, 2022)

Global reconstruction of language models with linguistic rules - Explainable AI for online consumer reviews. - Markus Binder; Bernd Heinrich; Marcus Hopf; Alexander Schiller (Electron. Mark., 2022)

The Currency of Wiki Articles - A Language Model-based Approach. - Bernd Heinrich; Maximilian Felix Huber; Thomas Krapf; Alexander Schiller (ICIS, 2023)

Piecewise Linear Transformation - Propagating Aleatoric Uncertainty in Neural Networks. - Thomas Krapf; Michael Hagn 001; Paul Miethaner; Alexander Schiller; Lucas Luttner; Bernd Heinrich (AAAI, 2024)

EXPLORE: A Novel Method for Local Explanations. - Bernd Heinrich; Thomas Krapf; Paul Miethaner (ICIS, 2024)

Service Re-Selection for Disruptive Events in Mobile Environments: A Heuristic Technique for Decision Support at Runtime. - Michael Bortlik; Bernd Heinrich; Daniel Lohninger (Inf. Syst. Frontiers, 2024)

Handling imperfection: A taxonomy for machine learning on data with data quality defects. - Michael Hagn 001; Bernd Heinrich; Thomas Krapf; Alexander Schiller (Decis. Support Syst., 2025)