The role of knowledge management technologies in service business processes. - Bernd Stieger; Markus Aleksy (ICDIM, 2009)

Utilization of knowledge management for service business processes improvement. - Bernd Stieger; Markus Aleksy (IMCSIT, 2009)

Challenges in the Development of Mobile Applications in Industrial Field Service. - Markus Aleksy; Bernd Stieger (NBiS, 2009)

Case Study on Utilizing Mobile Applications in Industrial Field Service. - Markus Aleksy; Bernd Stieger; Gerhard Vollmar (CEC, 2009)

Utilizing Mock-ups in the Development of Distributed Information Systems for Semantic Data Federations. - Markus Aleksy; Bernd Stieger; Nicolaie Fantana (CISIS, 2010)

Role-Based Access Control for Information Federations in the Industrial Service Sector. - Steffen Kunz; Sergei Evdokimov 002; Benjamin Fabian; Bernd Stieger; Mark Strembeck (ECIS, 2010)

Utilizing Active Visual Labels for Product and Service Information. - Markus Aleksy; Roberto Damm; Nicolaie Fantana; Bernd Stieger (ICDCS Workshops, 2010)

Ontology-based classification of unstructured information. - Stefan Burger; Bernd Stieger (ICDIM, 2010)

Supporting service processes with semantic mobile applications. - Markus Aleksy; Bernd Stieger (MoMM, 2010)

Mobile Service Business Patterns. - Markus Aleksy; Bernd Stieger (AINA, 2011)

Semantic Mobile Applications for Service Process Improvement. - Markus Aleksy; Bernd Stieger; Thomas Janke (Int. J. Bus. Data Commun. Netw., 2011)