SOIRE: a service-oriented IR evaluation architecture. - Michael Dittenbach; Bernhard Pflugfelder; Andreas Pesenhofer; Giovanna Roda; Helmut Berger (CIKM, 2009)

How to Build Robust FAQ Chatbot with Controllable Question Generator? - Yan Pan 018; Mingyang Ma; Bernhard Pflugfelder; Georg Groh (CoRR, 2021)

User Satisfaction Modeling with Domain Adaptation in Task-oriented Dialogue Systems. - Yan Pan 018; Mingyang Ma; Bernhard Pflugfelder; Georg Groh (SIGDIAL, 2022)

RAGAR, Your Falsehood RADAR: RAG-Augmented Reasoning for Political Fact-Checking using Multimodal Large Language Models. - M. Abdul Khaliq; P. Chang; M. Ma; Bernhard Pflugfelder; F. Miletic (CoRR, 2024)