Education of health professionals using a proposed telehealth system. - Betty L. Chang; Robert B. Trelease (AMIA, 1999)

Consumer health informatics: a consensus description and commentary from American Medical Informatics Association members. - Thomas K. Houston; Betty L. Chang; S. Scott Brown; Rita Kukafka (AMIA, 2001)

Consumer Satisfaction with Telehealth Advice-nursing. - Betty L. Chang; Ann Mayo; Anna Omery (MedInfo, 2001)

Leveling the Playing Field: International Initiatives to Promote Consumer Health Informatics International Medical Informatics Association. - Alejandro R. Jadad; Gunther Eysenbach; Joan Dzenowagis; Betty L. Chang (MedInfo, 2001)

White Paper: Bridging the Digital Divide: Reaching Vulnerable Populations. - Betty L. Chang; Suzanne Bakken; S. Scott Brown; Thomas K. Houston; Gary L. Kreps; Rita Kukafka; Charles Safran; P. Zoë Stavri (J. Am. Medical Informatics Assoc., 2004)