An Expert Support System for Service Quality Improvement. - Beverley G. Hope; Rosemary H. Wild (HICSS (3), 1994)

Panel: See you, see me: Teaching MIS using videoconference. - James D. McKeen; Beverley G. Hope; Michael Parent (ECIS, 1998)

Translating Advances in Data Mining to Business Operations: The Art of Data Mining in Retailing. - Henry G. L. Dillon; Beverley G. Hope (ECIS, 2000)

Information Systems Research Education in Australasia: Continuing the Past or Gearing Up for the Future. - Beverley G. Hope; M. Fergusson (ECIS, 2000)

Panel: Educating Future IS Researchers. - Beverley G. Hope; Trevor Wood-Harper; Kevin Grant (ECIS, 2000)

Dimensions of service quality in the virtual world: implications for extranets. - Beverley G. Hope; Kenneth Cody (IRMA Conference, 2000)

Educational technology and emergent forms of education. - Geoffrey Mitchell; Beverley G. Hope (IRMA Conference, 2000)

The Role of Information and Communication Technology in the Urgent Decision-making Process: a work in progress report. - Helen Richardson; Konrad J. Peszynski; Pak Yoong; Beverley G. Hope (ACIS, 2002)

The Role of Information Systems and Technology in Case Management: a case study in health and welfare insurance. - Helen Richardson; Konrad J. Peszynski; Pak Yoong; Beverley G. Hope (ACIS, 2002)

International students from non-English Speaking Backgrounds in the tertiary computing classroom: Some teaching strategies. - Beverley G. Hope; Barbara Chamberlain (ACIS, 2003)

Online Newspaper Quality Factors: The impact of Gender, Age, and Skill Level. - Beverley G. Hope; Zhiru Li (ACIS, 2003)

Discount Multimedia: Action research in the development, use, and evaluation of mixed mode teaching resources. - Mary Tate; Mark Wilson-Munro; Marco Zhang; Beverley G. Hope; Eusebio Scornavacca (ACIS, 2003)

The Impact of Purpose for Web Use on User Preferences for Web Design Features. - Pavla Baierova; Mary Tate; Beverley G. Hope (PACIS, 2003)

The Role of Information Systems and Technology in Case Management: a case study in health and welfare insurance. - Helen Richardson; Beverley G. Hope (Australas. J. Inf. Syst., 2003)

Information flows in a New Zealand Sheep Meat Supply Chain. - Andreas Schroeder 002; Beverley G. Hope (ACIS, 2004)

The importance of service branding in multi channel e commerce success: Towards a research framework. - Mary Tate; Beverley G. Hope (ACIS, 2004)

Theory and Practice in Multi Channel E Commerce Strategies: A case study of an apparel and home-ware retailer. - Mary Tate; Beverley G. Hope; Brent Coker (ACIS, 2004)

Information requirements for Customer Relationship Management: A case study in a New Zealand Bank. - Hooi Yee Ng; Beverley G. Hope (ECIS, 2004)

Information Requirements for Operational CRM in Banking. - Beverley G. Hope; Jiang Fu (PACIS, 2004)

Online newspapers: the impact of culture, sex, and age on the perceived importance of specified quality factors. - Beverley G. Hope; Zhiru Li (Inf. Res., 2004)

A Model for the Effective Management of Reusable Learning Objects (RLO's): Lessons from a Case Study. - Mary Tate; Darren Hoshek; Beverley G. Hope (PACIS, 2005)

The Buywell Way: seven essential practices of a highly successful multi-channel e-tailer. - Mary Tate; Beverley G. Hope; Brent Coker (Australas. J. Inf. Syst., 2005)

Minitrack Introduction. - Beverley G. Hope; Mary Tate (HICSS, 2006)

IT Projects: Conflict, Governance, and Systems Thinking. - David Johnstone 001; Sid L. Huff; Beverley G. Hope (HICSS, 2006)

ICT, Multi-Channels, and the Changing Line of Visibility: An Empirical Study. - Mary Tate; Beverley G. Hope; David Johnstone 001 (HICSS, 2006)

Perceived Service Quality in a University Web Portal: Revising the E-Qual Instrument. - Mary Tate; Joerg Evermann; Beverley G. Hope; Stuart J. Barnes (HICSS, 2007)

Delivering Online Service: The Role of ICT. - Mary Tate; Beverley G. Hope (HICSS, 2007)

Perceived Online Service Quality: Latent Dimensions and Ontological Implications. - Mary Tate; Beverley G. Hope; Joerg Evermann; Stuart J. Barnes (PACIS, 2007)

The Case of the Wellington Loop: An Illustration of a Two Sided Market Strategy in an Educational ICT Infrastructure Development. - Lynda Kamstra; Bronwyn E. Howell; Beverley G. Hope (ACIS, 2008)

Old Theory and New Service Quality: An Exploratory Study of the Nature and Nomological Net of Online Service Quality and Continuing Use using Information Systems Theory. - Mary Tate; Joerg Evermann; Beverley G. Hope (ACIS, 2008)

Preparing Future IT Managers for the Services Economy. - Piers R. J. Campbell; Beverley G. Hope; Ahmad D. Jaffar (SERVICES I, 2008)

Coordination Effectiveness In An Agile Software Development Context. - Diane E. Strode; Beverley G. Hope; Sid L. Huff; Sebastian Link (PACIS, 2011)

Coordination in co-located agile software development projects. - Diane E. Strode; Sid L. Huff; Beverley G. Hope; Sebastian Link (J. Syst. Softw., 2012)