A Solution Framework Based on Process Mining, Optimization, and Discrete-Event Simulation to Improve Queue Performance in an Emergency Department. - Bianca B. P. Antunes; Adrian Manresa; Leonardo S. L. Bastos; Janaina Figueira Marchesi; Silvio Hamacher (Business Process Management Workshops, 2019)

Measuring the impact of donations at the Bottom of the Pyramid (BoP) amid the COVID-19 pandemic. - Luiza Ribeiro Alves Cunha; Bianca B. P. Antunes; Vinícius Picanço Rodrigues; Paula Santos Ceryno; Adriana Leiras (Ann. Oper. Res., 2024)