Metrics to Support It Service Maturity Models - A Case Study. - Bianca Trinkenreich; Gleison Santos (ICEIS (2), 2015)

Metrics to Support IT Service Maturity Models - A Systematic Mapping Study. - Bianca Trinkenreich; Gleison Santos; Monalessa Perini Barcellos (ICEIS (2), 2015)

SINIS: A Method to Select Indicators for IT Services. - Bianca Trinkenreich; Gleison Santos; Monalessa Perini Barcellos (PROFES, 2015)

Avaliação da Gerência de Incidentes sob a Luz do MR-MPS-SV e Medição para Apoiar a Melhoria da Qualidade do Serviço de TI. - Bianca Trinkenreich; Gleison Santos (SBQS, 2015)

Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement. - Bianca Trinkenreich; Gleison Santos; Valdemar T. F. Confort; Flávia Maria Santoro (SEKE, 2015)

Avaliação do Processo de Medição para Serviços de TI em uma Empresa Global à Luz do MR-MPS-SV. - Bianca Trinkenreich; Gleison Santos (Braz. J. Inf. Syst., 2015)

Eliciting Strategies for the GQM+Strategies Approach in IT Service Measurement Initiatives. - Bianca Trinkenreich; Gleison Santos; Monalessa Perini Barcellos; Tayana Conte (ESEM, 2017)

SINIS - A method to support defining goals, strategies and indicators for IT Services. - Bianca Trinkenreich; Gleison Santos; Monalessa Perini Barcellos (SBQS, 2017)

Defining, measuring and monitoring IT service goals and strategies: preliminary results and pitfalls from a qualitative study with IT service managers. - Bianca Trinkenreich; Tayana Conte; Monalessa Perini Barcellos; Gleison Santos (ESEM, 2018)

Using SINIS and GQM+Strategies to Align Organizational Goals and Service Level Agreement Indicators. - Eduardo Ferreira; Bianca Trinkenreich; Monalessa Perini Barcellos; Gleison Santos (SBQS, 2018)

SINIS: A GQM+Strategies-based approach for identifying goals, strategies and indicators for IT services. - Bianca Trinkenreich; Gleison Santos; Monalessa Perini Barcellos (Inf. Softw. Technol., 2018)

Combining GQM+Strategies and OKR - Preliminary Results from a Participative Case Study in Industry. - Bianca Trinkenreich; Gleison Santos; Monalessa Perini Barcellos; Tayana Conte (PROFES, 2019)

Recommending Tasks to Newcomers in OSS Projects: How Do Mentors Handle It? - Sogol Balali; Umayal Annamalai; Hema Susmita Padala; Bianca Trinkenreich; Marco Aurélio Gerosa; Igor Steinmacher; Anita Sarma (OpenSym, 2020)

Hidden Figures: Roles and Pathways of Successful OSS Contributors. - Bianca Trinkenreich; Mariam Guizani; Igor Wiese; Anita Sarma; Igor Steinmacher (Proc. ACM Hum. Comput. Interact., 2020)

The Shifting Sands of Motivation: Revisiting What Drives Contributors in Open Source. - Marco Aurélio Gerosa; Igor Wiese; Bianca Trinkenreich; Georg Link; Gregorio Robles; Christoph Treude; Igor Steinmacher; Anita Sarma (ICSE, 2021)

Please Don't Go - Increasing Women's Participation in Open Source Software. - Bianca Trinkenreich (ICSE (Companion Volume), 2021)

Please Don't Go - A Comprehensive Approach to Increase Women's Participation in Open Source Software. - Bianca Trinkenreich (ICSE (Companion Volume), 2021)

Can I Solve It? Identifying APIs Required to Complete OSS Tasks. - Fabio Santos; Igor Wiese; Bianca Trinkenreich; Igor Steinmacher; Anita Sarma; Marco Aurélio Gerosa (MSR, 2021)

SINIS-LA Method for IT Alignment Considering Service Level Management. - Eduardo Ferreira; Bianca Trinkenreich; Monalessa Perini Barcellos; Gleison Santos (SBSI, 2021)

Can I Solve It? Identifying APIs Required to Complete OSS Task. - Fabio Santos; Igor Wiese; Bianca Trinkenreich; Igor Steinmacher; Anita Sarma; Marco Aurélio Gerosa (CoRR, 2021)

The Pot of Gold at the End of the Rainbow: What is Success for Open Source Contributors? - Bianca Trinkenreich; Mariam Guizani; Igor Wiese; Tayana Conte; Marco Aurélio Gerosa; Anita Sarma; Igor Steinmacher (CoRR, 2021)

Being a Mentor in open source projects. - Igor Steinmacher; Sogol Balali; Bianca Trinkenreich; Mariam Guizani; Daniel Izquierdo-Cortazar; Griselda G. Cuevas Zambrano; Marco Aurélio Gerosa; Anita Sarma (J. Internet Serv. Appl., 2021)

The Long Road Ahead: Ongoing Challenges in Contributing to Large OSS Organizations and What to Do. - Mariam Guizani; Amreeta Chatterjee; Bianca Trinkenreich; Mary Evelyn May; Geraldine J. Noa-Guevara; Liam James Russell; Griselda G. Cuevas Zambrano; Daniel Izquierdo-Cortazar; Igor Steinmacher; Marco Aurélio Gerosa; Anita Sarma (Proc. ACM Hum. Comput. Interact., 2021)

How to Choose a Task? Mismatches in Perspectives of Newcomers and Existing Contributors. - Fabio Santos; Bianca Trinkenreich; João Felipe Pimentel; Igor Wiese; Igor Steinmacher; Anita Sarma; Marco Aurélio Gerosa (ESEM, 2022)

Perceptions of the State of D&I and D&I Initiative in the ASF. - Mariam Guizani; Bianca Trinkenreich; Aileen Abril Castro-Guzman; Igor Steinmacher; Marco Aurélio Gerosa; Anita Sarma (ICSE-SEIS, 2022)

An Empirical Investigation on the Challenges Faced by Women in the Software Industry: A Case Study. - Bianca Trinkenreich; Ricardo Britto 001; Marco Aurélio Gerosa; Igor Steinmacher (ICSE-SEIS, 2022)

Organizing Empirical Studies as Learning Iterations in Design Science Research Projects. - Monalessa Barcellos; Gleison Santos; Tayana Conte; Bianca Trinkenreich; Patrícia Matsubara (SBQS, 2022)

Women in Open Source: We Need to Talk About It. - Bianca Trinkenreich; Marco Aurélio Gerosa; Igor Steinmacher (Computer, 2022)

Women's Participation in Open Source Software: A Survey of the Literature. - Bianca Trinkenreich; Igor Wiese; Anita Sarma; Marco Aurélio Gerosa; Igor Steinmacher (ACM Trans. Softw. Eng. Methodol., 2022)

Pots of Gold at the End of the Rainbow: What is Success for Open Source Contributors? - Bianca Trinkenreich; Mariam Guizani; Igor Wiese; Tayana Conte; Marco Aurélio Gerosa; Anita Sarma; Igor Steinmacher (IEEE Trans. Software Eng., 2022)

Do I Belong? Modeling Sense of Virtual Community Among Linux Kernel Contributors. - Bianca Trinkenreich; Klaas-Jan Stol; Anita Sarma; Daniel M. Germán; Marco Aurélio Gerosa; Igor Steinmacher (ICSE, 2023)

A Model for Understanding and Reducing Developer Burnout. - Bianca Trinkenreich; Klaas-Jan Stol; Igor Steinmacher; Marco Aurélio Gerosa; Anita Sarma; Marcelo Lara; Michael Feathers; Nicholas Ross; Kevin Bishop (ICSE-SEIP, 2023)

Tag that issue: applying API-domain labels in issue tracking systems. - Fabio Santos; Joseph Vargovich; Bianca Trinkenreich; Ítalo Santos; Jacob Penney; Ricardo Britto 001; João Felipe Pimentel; Igor Wiese; Igor Steinmacher; Anita Sarma; Marco Aurélio Gerosa (Empir. Softw. Eng., 2023)

Breaking the Glass Floor for Women in Tech. - Igor Steinmacher; Bianca Trinkenreich; Anita Sarma; Marco Aurélio Gerosa (Equity, Diversity, and Inclusion in Software Engineering, 2024)

Unraveling the Drivers of Sense of Belonging in Software Delivery Teams: Insights from a Large-Scale Survey. - Bianca Trinkenreich; Marco Aurélio Gerosa; Igor Steinmacher (ICSE, 2024)

Bridging Gaps, Building Futures: Advancing Software Developer Diversity and Inclusion Through Future-Oriented Research. - Sonja M. Hyrynsalmi; Sebastian Baltes; Chris Brown 001; Rafael Prikladnicki; Gema Rodríguez-Pérez; Alexander Serebrenik; Jocelyn Simmonds; Bianca Trinkenreich; Yi Wang 013; Grischa Liebel (CoRR, 2024)

Guiding the way: A systematic literature review on mentoring practices in open source software projects. - Zixuan Feng; Katie Kimura; Bianca Trinkenreich; Anita Sarma; Igor Steinmacher (Inf. Softw. Technol., 2024)

Can AI serve as a substitute for human subjects in software engineering research? - Marco Aurélio Gerosa; Bianca Trinkenreich; Igor Steinmacher; Anita Sarma (Autom. Softw. Eng., 2024)

Predicting Attrition among Software Professionals: Antecedents and Consequences of Burnout and Engagement. - Bianca Trinkenreich; Fabio Santos; Klaas-Jan Stol (ACM Trans. Softw. Eng. Methodol., 2024)

Insights from the Frontline: GenAI Utilization Among Software Engineering Students. - Rudrajit Choudhuri; Ambareesh Ramakrishnan; Amreeta Chatterjee; Bianca Trinkenreich; Igor Steinmacher; Marco Aurélio Gerosa; Anita Sarma (CSEE&T, 2025)

Impostor Phenomenon Among Software Engineers: Investigating Gender Differences and Well-Being. - Paloma Guenes; Rafael Tomaz; Bianca Trinkenreich; Maria Teresa Baldassarre; Margaret-Anne D. Storey; Marcos Kalinowski (GEICSE@ICSE, 2025)

Systematizing Inclusive Design in MOSIP: An Experience Report. - Soumiki Chattopadhyay; Amreeta Chatterjee; Puja Agarwal; Bianca Trinkenreich; Swarathmika Kumar; Rohit Ranjan Rai; Resham Chugani; Pragya Kumari; Margaret Burnett; Anita Sarma (SEIP@ICSE, 2025)

What Guides Our Choices? Modeling Developers' Trust and Behavioral Intentions Towards Genai. - Rudrajit Choudhuri; Bianca Trinkenreich; Rahul Pandita; Eirini Kalliamvakou; Igor Steinmacher; Marco Aurélio Gerosa; Christopher Sanchez; Anita Sarma (ICSE, 2025)

Investigating the Impact of Interpersonal Challenges on Feeling Welcome in OSS. - Bianca Trinkenreich; Zixuan Feng; Rudrajit Choudhuri; Marco Aurélio Gerosa; Anita Sarma; Igor Steinmacher (ICSE, 2025)

Analyzing the Communication Patterns of Different Teammate Types in a Software Engineering Course Project. - Yanye Luther; Lindsey Nielsen; Logan Cadman; Marcia Moraes; Sudipto Ghosh 001; Bianca Trinkenreich (SIGSOFT FSE Companion, 2025)

Exploring the Untapped: Student Perceptions and Participation in OSS. - Ítalo Santos; Kátia Romero Felizardo; Bianca Trinkenreich; Daniel M. Germán; Igor Steinmacher; Marco Aurélio Gerosa (SIGSOFT FSE Companion, 2025)

Get on the Train or be Left on the Station: Using LLMs for Software Engineering Research. - Bianca Trinkenreich; Fabio Calefato; Geir Hanssen; Kelly Blincoe; Marcos Kalinowski; Mauro Pezzè; Paolo Tell; Margaret-Anne D. Storey (SIGSOFT FSE Companion, 2025)

Guidelines for Cultivating a Sense of Belonging to Reduce Developer Burnout. - Bianca Trinkenreich; Marco Aurélio Gerosa; Anita Sarma; Igor Steinmacher (IEEE Softw., 2025)

What Needs Attention? Prioritizing Drivers of Developers' Trust and Adoption of Generative AI. - Rudrajit Choudhuri; Bianca Trinkenreich; Rahul Pandita; Eirini Kalliamvakou; Igor Steinmacher; Marco Aurélio Gerosa; Christopher Sanchez; Anita Sarma (CoRR, 2025)

Making Software Development More Diverse and Inclusive: Key Themes, Challenges, and Future Directions. - Sonja M. Hyrynsalmi; Sebastian Baltes; Chris Brown 001; Rafael Prikladnicki; Gema Rodríguez-Pérez; Alexander Serebrenik; Jocelyn Simmonds; Bianca Trinkenreich; Yi Wang 013; Grischa Liebel (ACM Trans. Softw. Eng. Methodol., 2025)

Investigating the Use of LLMs for Evidence Briefings Generation in Software Engineering. - Mauro Marcelino; Marcos Alves; Bianca Trinkenreich; Bruno Cartaxo; Sérgio Soares; Simone D. J. Barbosa; Marcos Kalinowski (CoRR, 2025)