The Retrieval of Influencing Factors of Customer Satisfaction by Case-based Reasoning. - Bih-Yaw Shih; Wan-I Lee (ICMLA, 2002)

The On-Line Service System for Protecting Consumers' Rights. - Wan-I Lee; Bih-Yaw Shih (International Conference on Internet Computing, 2003)

The Research of the Development of an Intelligent Knowledge Service Model. - Bih-Yaw Shih (IKE, 2003)

Recognition of Profitable Customers for Dental Services Marketing - a Case of Dental Clinics in Taiwan. - Bih-Yaw Shih; Wan-I Lee; Yi-Shun Chung; Ai-Wei Chen; Yichaio Sui (JCIS, 2006)

Identification of Customer Value of Healthcare Services in Taiwan. - Wan-I Lee; Bih-Yaw Shih; Harm Scherpbier (AMCIS, 2007)

The Development of Enhanced Hash Mechanism for Improving Performance of IEEE 802.15.4. - Bih-Yaw Shih; Jyun-Ying Tseng (ISDA (2), 2008)

The exploration of consumers' behavior in choosing hospital by the application of neural network. - Wan-I Lee; Bih-Yaw Shih; Yi-Shun Chung (Expert Syst. Appl., 2008)

The Development of a CFM Hybrid Artificial Sale Forecasting Model. - Bih-Yaw Shih; Yi-Shun Chung (Int. J. Electron. Bus. Manag., 2008)

Application of neural networks to recognize profitable customers for dental services marketing-a case of dental clinics in Taiwan. - Wan-I Lee; Bih-Yaw Shih (Expert Syst. Appl., 2009)

The exploration of the mobile Mandarin learning system by the application of TRIZ theory. - Bih-Yaw Shih; Chen-Yuan Chen; Chia-En Li (Comput. Appl. Eng. Educ., 2013)