Users' Perception of Empathic Expressions by an Advanced Intelligent System. - Jacqueline Urakami; Billie Akwa Moore; Sujitra Sutthithatip; Sung Park (HAI, 2019)

The Effect of Naturalness of Voice and Empathic Responses on Enjoyment, Attitudes and Motivation for Interacting with a Voice User Interface. - Jacqueline Urakami; Sujitra Sutthithatip; Billie Akwa Moore (HCI (2), 2020)

The impact of the physical and social embodiment of voice user interfaces on user distraction. - Billie Akwa Moore; Jacqueline Urakami (Int. J. Hum. Comput. Stud., 2022)