Totgesagte leben länger- Electronic Meeting Systems und ihre Integration in Arbeitsprozesse. - Arnd Klein; Helmut Krcmar; Birgit Schenk (D-CSCW, 2000)

Auf dem Weg zu einer Groupware-Didaktik - Erfahrungen und Konzepte aus den Schulungen in Cuparla. - Birgit Schenk; Gerhard Schwabe (D-CSCW, 2000)

Moderation. - Birgit Schenk; Gerhard Schwabe (CSCW-Kompendium, 2001)

Moderation. - Birgit Schenk (CSCL-Kompendium, 2004)

Designing for Light-Weight Collaboration: The Case of Interactive Citizens' Advisory Services. - Gerhard Schwabe; Claudia Bretscher; Birgit Schenk (DESRIST, 2010)

Bedarfsermittlung und Informationsaggregation bei der Bürgerberatung 2.0. - Gerhard Schwabe; Birgit Schenk; Claudia Bretscher (FTVI/FTRI, 2010)

Design IT-gestützter kooperativer Bürger-Beratung. - Birgit Schenk; Gerhard Schwabe (MKWI, 2010)

Understanding the Advisory Needs of Citizens. - Birgit Schenk; Gerhard Schwabe (MKWI, 2010)

Moderation. - Birgit Schenk (CSCL-Kompendium 2.0, 2012)

Learning with Facilitation affordances: the Case of Citizens' Advice Services. - Tobias Giesbrecht; Birgit Schenk; Gerhard Schwabe (ECIS, 2014)

Herzlich Willkommen! Szenarien und Anforderungen für eine interaktive Neubürgerberatung. - Gerhard Schwabe; Birgit Schenk; Tobias Giesbrecht (FTVI/FTRI, 2014)

Persuasive Practices: Learning from Home Security Advisory Services. - Mateusz Dolata; Tino Comes; Birgit Schenk; Gerhard Schwabe (PERSUASIVE, 2016)

Service encounter thinklets: how to empower service agents to put value co-creation into practice. - Tobias Giesbrecht; Gerhard Schwabe; Birgit Schenk (Inf. Syst. J., 2017)

Facilitating Digital Transformation through Education: A Case Study in the Public Administration. - Birgit Schenk; Mateusz Dolata (HICSS, 2020)

When the System Does Not Fit: Coping Strategies of Employment Consultants. - Mateusz Dolata; Birgit Schenk; Jara Fuhrer; Alina Marti; Gerhard Schwabe (Comput. Support. Cooperative Work., 2020)

Can participation be taught? - Rafael Bauschke; Judith Kausch-Zongo; Birgit Schenk (CEEeGov, 2022)

Local online Marketplaces - Expectations of retailers and service providers. - Birgit Schenk; Jasmin Fischer (CEEeGov, 2022)

Public Value - Creating Value through Digital Public Services. - Birgit Schenk; Anja Kuehfuss (CEEeGov, 2023)

When Learning Turns To Surveillance - Using Pedagogical Agents in Organizations. - Andreas Bucher; Birgit Schenk; Gerhard Schwabe (HICSS, 2023)

Citizens' Expectations about Achieving Public Value and the Role of Digital Technologies: It Takes Three to Tango! - Liudmila Zavolokina; Kilian Sprenkamp; Birgit Schenk (HICSS, 2023)

When Generative AI Meets Workplace Learning - Creating a Realistic & Motivating Learning Experience with a Generative PCA. - Andreas Bucher; Birgit Schenk; Mateusz Dolata; Gerhard Schwabe (ECIS, 2024)

What citizens experience and how omni-channel could help-insights from a building permit case. - Birgit Schenk; Mateusz Dolata; Christiane Schwabe; Gerhard Schwabe (Inf. Technol. People, 2024)