The role of expectations in human-computer interaction. - Joseph A. Bonito; Judee K. Burgoon; Björn Bengtsson (GROUP, 1999)

Designing Interfaces to Maximize the Quality of Collaborative Work. - Judee K. Burgoon; Björn Bengtsson; Joseph A. Bonito; Artemio Ramirez; Norah E. Dunbar (HICSS, 1999)

The Impact of Anthropomorphic Interfaces on Influence, Understanding, and Credibility. - Judee K. Burgoon; Björn Bengtsson; Carl Cederberg; Joseph A. Bonito; Magnus Lundeberg (HICSS, 1999)

Testing the Interactivity Model: Communication Processes, Partner Assessments, and the Quality of Collaborative Work. - Judee K. Burgoon; Joseph A. Bonito; Björn Bengtsson; Artemio Ramirez; Norah E. Dunbar; Nathan Miczo (J. Manag. Inf. Syst., 2000)