Web-enabled Data Warehouse. - Ye-Sho Chen; Bob Justis; Edward F. Watson (Handbook of Electronic Commerce, 2000)

Data Mining in Franchise Organizations. - Ye-Sho Chen; Bin Zhang 031; Bob Justis (Encyclopedia of Information Science and Technology (II), 2005)

Franchising and Information Technology. - Ye-Sho Chen; Bin Zhang 031; Bob Justis (Encyclopedia of Information Science and Technology (II), 2005)