Computer-Aided Tools in Negotiation: Negotiable Issues, Counterfactual Thinking, and Satisfaction. - Terence T. Ow; Bonnie S. O'Neill; Charles E. Naquin (J. Organ. Comput. Electron. Commer., 2014)

The upside of showrooming: How online information creates positive spill-over for the brick-and-mortar retailer. - Brian I. Spaid; Bonnie S. O'Neill; Terence T. Ow (J. Organ. Comput. Electron. Commer., 2019)