Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services. - Robert S. Huckman; Bradley R. Staats; David M. Upton (Manag. Sci., 2009)

Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance. - Robert S. Huckman; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2011)

Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank. - Bradley R. Staats; Francesca Gino (Manag. Sci., 2012)

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance. - Diwas Singh KC; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2012)

Learning from My Success and from Others' Failure: Evidence from Minimally Invasive Cardiac Surgery. - Diwas Singh KC; Bradley R. Staats; Francesca Gino (Manag. Sci., 2013)

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services. - Jonathan R. Clark; Robert S. Huckman; Bradley R. Staats (Organ. Sci., 2013)

Volume Flexibility in Services: The Costs and Benefits of Flexible Labor Resources. - Saravanan Kesavan; Bradley R. Staats; Wendell G. Gilland (Manag. Sci., 2014)

Reducing Organizational Rule Breaking Through Task Variety: How Task Design Supports Deliberative Thinking. - Rellie Derfler-Rozin; Celia Moore; Bradley R. Staats (Organ. Sci., 2016)

Motivating Process Compliance Through Individual Electronic Monitoring: An Empirical Examination of Hand Hygiene in Healthcare. - Bradley R. Staats; Hengchen Dai; David Hofmann; Katherine L. Milkman (Manag. Sci., 2017)

Discretionary Task Ordering: Queue Management in Radiological Services. - Maria R. Ibanez; Jonathan R. Clark; Robert S. Huckman; Bradley R. Staats (Manag. Sci., 2018)

Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience. - Bradley R. Staats; Diwas Singh KC; Francesca Gino (Manag. Sci., 2018)

Goal Relatedness and Learning: Evidence from Hospitals. - Jonathan R. Clark; Venkat Kuppuswamy; Bradley R. Staats (Organ. Sci., 2018)

Fluid Teams and Knowledge Retrieval: Scaling Service Operations. - Melissa A. Valentine; Tom Fangyun Tan; Bradley R. Staats; Amy C. Edmondson (Manuf. Serv. Oper. Manag., 2019)

A Structural Estimation Approach to Study Agent Attrition. - Seyed Morteza Emadi; Bradley R. Staats (Manag. Sci., 2020)

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance. - Diwas Singh KC; Bradley R. Staats; Maryam Kouchaki; Francesca Gino (Manag. Sci., 2020)

Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians. - Vishal Ahuja; Carlos A. Alvarez; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2020)

Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management? - Marshall L. Fisher; Marcelo Olivares; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2020)

OM Forum - A Review of Empirical Operations Management over the Last Two Decades. - Christian Terwiesch; Marcelo Olivares; Bradley R. Staats; Vishal Gaur (Manuf. Serv. Oper. Manag., 2020)

OM Forum - People-Centric Operations: Achievements and Future Research Directions. - Guillaume Roels; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2021)

Introduction to the Manufacturing & Service Operations Management Special Issue on People-Centric Operations. - Guillaume Roels; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2021)

Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations. - Robert J. Niewoehner III; Bradley R. Staats (Manag. Sci., 2022)

An Operations Approach for Reducing Glycemic Variability: Evidence from a Primary Care Setting. - Vishal Ahuja; Carlos A. Alvarez; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2022)

The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions. - Pradeep K. Pendem; Paul I. Green Jr.; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2022)

Physician Discretion and Patient Pick-up: How Familiarity Encourages Multitasking in the Emergency Department. - Robert J. Niewoehner III; Diwas Singh KC; Bradley R. Staats (Oper. Res., 2023)

Frontiers in Operations: Does Physician's Choice of When to Perform EHR Tasks Influence Total EHR Workload? - Umit Celik; Sandeep Rath; Saravanan Kesavan; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2024)