Covering the Human Perspective in Software Process Improvement. - Mirna Muñoz 001; Jezreel Mejia; Gloria Piedad Gasca Hurtado; Claudia Valtierra; Brenda Duron (EuroSPI, 2014)

Software Process Improvement from a Human Perspective. - Mirna Muñoz 001; Jezreel Mejia; Brenda Duron; Claudia Valtierra (WorldCIST (1), 2014)

Method to Establish Strategies for Implementing Process Improvement According to the Organization's Context. - Mirna Muñoz 001; Jezreel Mejia; Gloria Piedad Gasca Hurtado; María Clara Gómez-Alvarez; Brenda Duron (EuroSPI, 2016)