Theory and Practice in Multi Channel E Commerce Strategies: A case study of an apparel and home-ware retailer. - Mary Tate; Beverley G. Hope; Brent Coker (ACIS, 2004)

The Buywell Way: seven essential practices of a highly successful multi-channel e-tailer. - Mary Tate; Beverley G. Hope; Brent Coker (Australas. J. Inf. Syst., 2005)