Optimizing debt collections using constrained reinforcement learning. - Naoki Abe; Prem Melville; Cezar Pendus; Chandan K. Reddy; David L. Jensen; Vince P. Thomas; James J. Bennett; Gary F. Anderson; Brent R. Cooley; Melissa Kowalczyk; Mark Domick; Timothy Gardinier (KDD, 2010)

Tax Collections Optimization for New York State. - Gerard Miller; Melissa Weatherwax; Timothy Gardinier; Naoki Abe; Prem Melville; Cezar Pendus; David L. Jensen; Chandan K. Reddy; Vince P. Thomas; James J. Bennett; Gary F. Anderson; Brent R. Cooley (Interfaces, 2012)