Applying Soft Systems Methodology to Multimedia Systems Requirements Analysis. - D. Z. Butt; Tim Fletcher; Stephen G. MacDonell; Brian E. Norris; William B. L. Wong (Multimedia Technology and Applications, 1996)

Supporting Task Performance: Is Text or Video Better? - Brian E. Norris; William B. L. Wong (HCI (2), 1997)

Activity Breakdowns in QuickTime Virtual Reality Environments. - Brian E. Norris; William B. L. Wong (AUIC, 2000)