The Arizona Water Chatbot: Helping Residents Navigate a Water Uncertain Future One Response at a Time. - Briana Rajan; Stephen Carradini; Claire Lauer (CHI Extended Abstracts, 2024)

Demystifying Chatbot Creation: A Comparative Case Study of Available Approaches. - Mayank P. Muthyala; Claire Lauer; Stephen Carradini; Briana Rajan (IEEE Trans. Prof. Commun., 2025)