Cloud provisioning in the QED regime. - Johan van Leeuwaarden; Britt W. J. Mathijsen; Fiona Sloothaak (VALUETOOLS, 2015)

Novel Heavy-Traffic Regimes for Large-Scale Service Systems. - A. J. E. M. Janssen; J. S. H. van Leeuwaarden; Britt W. J. Mathijsen (SIAM J. Appl. Math., 2015)

Delayed workload shifting in many-server systems. - Johan van Leeuwaarden; Britt W. J. Mathijsen; Fiona Sloothaak (SIGMETRICS Perform. Evaluation Rev., 2015)

Transient error approximation in a Lévy queue. - Britt W. J. Mathijsen; Bert Zwart (Queueing Syst. Theory Appl., 2017)

Robust heavy-traffic approximations for service systems facing overdispersed demand. - Britt W. J. Mathijsen; A. J. E. M. Janssen; Johan S. H. van Leeuwaarden; Bert Zwart (Queueing Syst. Theory Appl., 2018)

Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin-Whitt Heavy-Traffic Regime. - Johan S. H. van Leeuwaarden; Britt W. J. Mathijsen; Bert Zwart (SIAM Rev., 2019)