Designing AI systems that make organizational knowledge actionable. - Denise J. Wilkins; Siân E. Lindley; Max Meijer 001; Richard Banks; Britta Burlin (Interactions, 2020)

Actions and their Consequences? Implicit Interactions with Workplace Knowledge Bases. - Siân E. Lindley; Denise J. Wilkins; Britta Burlin (AutomationXP@CHI, 2021)