Plant scheduling expert system for batch processing. - William Kaminsky; Bruce A. Westergren (IEA/AIE (1), 1989)

Portal services: An evolution of voice features. - Olivier B. Clarisse; Pascal Collet; James P. Dunn; Bruce A. Westergren; Lizette Velázquez (Bell Labs Tech. J., 2000)

Web communication services and the PacketIN® application hosting environment. - Yang Chen; Olivier B. Clarisse; Pascal Collet; Mark A. Hartman; Luciano Rodriguez; Lizette Velázquez; Bruce A. Westergren (Bell Labs Tech. J., 2002)