Open Innovation in Ecosystems - A Service Science Perspective on Open Innovation. - Carina Benz; Stefan Seebacher (IESS, 2018)

Towards Managing Smart Service Innovation: A Literature Review. - Caroline Götz; Sophie Hohler; Carina Benz (IESS, 2018)

Employee-Centric Service Innovation: A Viable Proxy for Customer-Intimacy for Product-Focused Enterprises. - Michael Vössing; Jörg Siegel; Niels Feldmann; Thorsten Wuest; Carina Benz (IESS, 2018)

To Rate or to Fund? - The Effect of Idea Evaluation Platform Design on Decision Quality and User Engagement. - Carina Benz; Naim Zierau; Gerhard Satzger (ICIS, 2018)

How to motivate consumers to test electric vehicles - An approach to design consumer interfaces to foster innovation adoption. - Carina Benz; Carola Stryja (MKWI, 2018)

Nudged to Unload: Applying Choice Architecture to Prevent Cognitive Overload of Participants in Open Idea Evaluation. - Carina Benz; Carola Stryja (ECIS, 2019)

Not All Tasks are alike: Exploring the effect of Task Representation on User Engagement in Crowd-based Idea Evaluation. - Carina Benz; Naim Zierau; Gerhard Satzger (ECIS, 2019)

How to Implement an Open Data Strategy? Analyzing Organizational Change Processes to Enable Value Creation by Revealing Data. - Tobias Enders; Carina Benz; Ronny Schüritz; Pamela Lujan (ECIS, 2020)

Industrial Corporation's Transformation into a Digital Platform Provider: A Case Study on Enablers. - Lara Riefle; Marcel Eisold; Carina Benz (CBI (1), 2021)

Opening the Black Box of Digital B2B Co-Creation Platforms: A Taxonomy. - Jan Abendroth; Lara Riefle; Carina Benz (Wirtschaftsinformatik, 2021)

Co-Creating Value in B2B Platform Ecosystems - Towards a Deeper Understanding of the Emergence and Nature of Actor Engagement. - Carina Benz; Lara Riefle; Christoph Schwarz (Wirtschaftsinformatik, 2021)

Untangling the Open Data Value Paradox: How Organizations Benefit from Revealing Data. - Tobias Enders; Carina Benz; Gerhard Satzger (Wirtschaftsinformatik, 2021)

User-specific Determinants of Conversational Agent Usage: A Review and Potential for Future Research. - Lara Riefle; Carina Benz (Wirtschaftsinformatik, 2021)

On the Influence of Explainable AI on Automation Bias. - Max Schemmer; Niklas Kühl 001; Carina Benz; Gerhard Satzger (ECIS, 2022)

Is it more than allocating funds? Exploring the effect of enterprise crowdfunding on employee engagement. - Carina Benz (HICSS, 2022)

Towards Explaining Smart Service Innovation Events and Trajectories. - Daniel Heinz; Christoph F. Breidbach; Carina Benz; Gerhard Satzger (ICIS, 2022)

"May I Help You?": Exploring the Effect of Individuals' Self-Efficacy on the Use of Conversational Agents. - Lara Riefle; Carina Benz; Tuhina Tomar (ICIS, 2022)

On the Influence of Cognitive Styles on Users' Understanding of Explanations. - Lara Riefle; Patrick Hemmer; Carina Benz; Michael Vössing; Jannik Pries (ICIS, 2022)

Past, Present and Future of Data Ecosystems Research: A Systematic Literature Review. - Daniel Heinz; Carina Benz; Marcel Fassnacht; Gerhard Satzger (PACIS, 2022)

Innovating Smart Product-Service Systems in Manufacturing SMEs: Current Practices, Affordances, and Constraints. - Daniel Heinz; Hae-Rin Park; Carina Benz; Gerhard Satzger (CBI (2), 2022)

An Affordance-Actualization Perspective on Smart Service Systems. - Daniel Heinz; Carina Benz; Fabian Hunke; Gerhard Satzger (Wirtschaftsinformatik, 2022)

What Fits Tim Might Not Fit Tom: Exploring the Impact of User Characteristics on Users' Experience with Conversational Interaction Modalities. - Lara Riefle; Alexa Brand; Johannes Mietz; Laurin Rombach; Christian Szekat; Carina Benz (Wirtschaftsinformatik, 2022)

Should I Follow AI-based Advice? Measuring Appropriate Reliance in Human-AI Decision-Making. - Max Schemmer; Patrick Hemmer; Niklas Kühl 001; Carina Benz; Gerhard Satzger (CoRR, 2022)

Understanding User's Trust formation on Multi-Sided E-Commerce Platforms. - Carina Benz; Rebekka Oberländer; Lara Riefle (ECIS, 2023)

Adaptive Conversational Agents: Exploring the Effect of Individualized Design on User Experience. - Lara Riefle; Sebastian Alamo Alonso; Mauricio Jungnitz; Alexander Rothmaier; Henrik Wiegand; Ricardo Herrera; Carina Benz (ECIS, 2023)

Barriers to Data Sharing among Private Sector Organizations. - Marcel Fassnacht; Carina Benz; Daniel Heinz; Jannis Leimstoll; Gerhard Satzger (HICSS, 2023)

Is Your Organization Ready to Share? A Framework of Beneficial Conditions for Data Sharing. - Marcel Fassnacht; Carina Benz; Jannis Leimstoll; Gerhard Satzger (ICIS, 2023)

Appropriate Reliance on AI Advice: Conceptualization and the Effect of Explanations. - Max Schemmer; Niklas Kühl 001; Carina Benz; Andrea Bartos; Gerhard Satzger (IUI, 2023)

Value Propositions in the Internet of Things: A Taxonomy of B2B Smart Services. - Daniel Heinz; Philipp Luchner; Carina Benz; Marcel Fassnacht (CBI, 2023)

Digital Service Innovation for Sustainable Development: A Systematic Literature Review. - Daniel Heinz; Mingli Hu; Carina Benz; Gerhard Satzger (Wirtschaftsinformatik, 2023)

Systematizing Data Sharing Practices: A Taxonomy. - Marcel Fassnacht; Carina Benz; Jan Bode; Daniel Heinz; Gerhard Satzger (ECIS, 2024)

The Role of Cognitive Styles for Explainable AI. - Lara Riefle; Patrick Hemmer; Carina Benz; Michael Vössing (ECIS, 2024)

User Preferences for Interaction Modalities: The Influence of Task, Context, and User Characteristics when Interacting with Conversational Agents. - Lara Riefle; Carina Benz (HICSS, 2024)

Enabling Smart Service Innovation in SMEs: The bi.smart Launchpad. - Daniel Heinz; Carina Benz; Hitomi Bremmer; Yevgeni Paliyenko; Christian Schiller (Wirtschaftsinformatik, 2024)

User Engagement and Beyond: A Conceptual Framework for Engagement in Information Systems Research. - Carina Benz; Lara Riefle; Gerhard Satzger (Commun. Assoc. Inf. Syst., 2024)

Data sharing practices: The interplay of data, organizational structures, and network dynamics. - Marcel Fassnacht; Jannis Leimstoll; Carina Benz; Daniel Heinz; Gerhard Satzger (Electron. Mark., 2024)

Engaging in Data Ecosystems: Propositions for Design Characteristics to Foster Value Co-Creation. - Marcel Fassnacht; Carina Benz; Lara Riefle; Hansjörg Fromm; Gerhard Satzger (HICSS, 2025)

Continuous value shaping: A boundary concept for innovating service innovation approaches. - Tilo Böhmann; Angela Roth; Gerhard Satzger; Carina Benz; Daniel Beverungen; Andreas Boes; Christoph F. Breidbach; Martin Gersch; Gerhard Gudergan; Jens Hogreve; Christian Kurtz; Barbara Langes; et al. (Electron. Mark., 2025)